HumanIT Solutions MSP Review: Ratings, Trust Score & Services in Beavercreek

HumanIT Solutions is a Balanced MSP based in Beavercreek, holding a 3.5/5 rating across 8 reviews. Customers most often mention Helpful support team. Some reviews also note Professionalism concerns, Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 3.5 (8 reviews) AI Trust Score: 22/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
65/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for HumanIT Solutions

22
Trust Score
4
Analyzed Reviews

😊 Positive: 50%

😐 Neutral: 0%

😠 Negative: 50%

🌐 Visit Website

Beavercreek, Ohio

HumanIT Solutions Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
65
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Professionalism concerns
Helpful support team
unprofessional
will
extremely

AI Review Intelligence Summary

Based on 4 reviews averaging 3.0 stars, overall feedback is mixed. Customers most often mention helpful support. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Cody Kalhein

Extremely rude and unprofessional owner. There is no reason to conduct business with someone who will stab you in the back....

Tyler

Unprofessional company who doesn't communicate properly....

D B

I won the raffle at the Octoberfest. I stopped by the store to pick up my Chromebook. Lauren was very pleasant and helpful....

Kevin Phan

Best company you will ever work for!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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