Hyperion Inc.

I cannot recommend Hyperion Computer and Mobile Repair enough. They picked up their phone right away and invited me to their store. I needed help with an iPhone repair. As I am sure you know, it’s super challenging to be without your phone …

Being in IT, this is the only computer/phone repair place I trust enough to send my friends and family there when I don't have the time to assist myself. They're friendly, knowledgeable, and honest. Just sent my mom there again this morning …

Hyperion came to my rescue after a virus attacked my computer. They cleaned my computer, installed my software and guided me on the things I’d need to do at home. In addition to being computer wizards, they are wonderfully supportive and kind and helped calm my frayed nerves. I will be singing their praises every chance I get.

When I stopped in to see if they could order some parts for my old phone one of the employees took the phone to the back room. They said they needed to verify the model number even though I had the model and the IMEI. They tried to access the phone and also tried to put a back door access. Thank God I keep my devices protected. Beware

The man on duty helped me with my problem at the counter while I was there. He was quick, efficient, and friendly

I have a 1TB Western Digital external HD that is encrypted from the factory. The USB connector fell off the PCB board and I could not establish a connection to my computer to backup the data. After several quotes from professional forensic …

I was a computer programmer for years. Had a laptop that we were losing all the data on. I had tried everything. Went to Hyperion and needed out with the guy there and told him what I did. He called me a couple hours later, said he was able …

Very helpful staff and I like the policy where they diagnosed my computer problems at no charge. You get advised of the problem and can decide what you wanna spend from there.

Very good experience. Spent time answering our questions and completed repairs on our computer in a timely manner.

Always professional and very knowledgeable. The best I have found in Springfield for my computer needs and at a reasonable price.

Fantastic. Job. I rushed in with my main store computer/cash system not working. These fellas worked magic. Got me back up and running in record time. Saved my customer data and basically my business! They are educating me on back up systems. Much gratitude gentlemen. I appreciate you putting in the necessary effort. Shop local

Went in, got my laptop fixed and upgraded, and the cost wasn't bad got a discount too, they worked with my time line and it only took a week fast and efficient and reasonable cost.

Love this place. Awesome young guys that know what their doing and very helpful. Only place I'll go now.

Nice clean shop. Friendly staff and willing to go the extra mile if needed.

I have used Hyperion on both business and personal iMac computers. In each situation I have been treated wonderfully! They take time to listen to you! They have a great warranty set up! Recently, After a new hard drive install, something …

one of the few local computer stores left in the Springfield area Hyperion offers rebuilds repair and some parts and cables for those people with an interest in computers. …

My hard drive failed and I hadn’t backed up my work or my photos in almost a year. I took it to Geek Squad and they said they couldn’t retrieve anything and I would need to send it out and pay $300-$1200 to recover my documents. Called …

Long story short: they sold me a 150 dollar hard drive and charged me installation for a repair job that didn't fix my computer then refused to stand by their work (by refusing to take a return on the hard drive I didn't need). …

The guys working there were great, and knowledgeable! Appreciated the help they gave a buddy and I.

So thankful! My mom's phone was dead and wouldn't charge with anything. I live in another state and was helpless to her. I couldn't even call her. Tmobile and even another small local repair business told her there was nothing they could …

I had previously been to Hyperion for an iPad repair, and they did just fine. Today I went back with a new IPad and needed assistance with setting up the iPad. Being a senior citizen, I'm not sure on how to do some of even the simplest …

Very help staff. Always pull through for me when I need a part fast. I recommend my customers to them for screen repairs on tablets and phones.

Great service from knowledgeable staff. My desktop DVD player was stuck with a DVD inside; it was totally destroyed, not just a stuck DVD.. Mike diagnosed and was able to install the new DVD player in a few minutes while I waited. He …

Super friendly and they don't treat you like a computer caveman/dummy

This is my go to repair store for most things. Very personable and effective at communicating in not tech terms whats needed, im a techie guy myself but it's refreshing to have things explained in a way everyone can understand, highly recommend

Excellent and friendly staff. They never make you feel like your question is stupid and make sure you understand before you make a decision. Also, the pricing is fair and affordable!

I highly recommend this place! The staff is very friendly and knowledgeable. I took my gaming pc in and they diagnosed why my pc was running so slow and when I got it back it was running better than ever.

Only place that could repair my macbook in town. They were awesome the entire way and super helpful. I would recommend you stop here for any repair needs before you go anywhere else in town.

So if you need to something repaired or if you just want to better ur electronics this is the place to do it! Fun and knowledgeable all for a great price.

Only place I trust bringing my custom built pc for maintenence things that are above my experience level.

Great professional service. Worked quickly to troubleshoot and replace the needed parts for my "gaiming" pc.

Been here atleast 8 times for different parts, very knowledgeable staff.
Doesn’t push expensive products on you, clearly these people care more about a quick buck. Have called multiple times and got zero attitude. That’s a 5/5 business in my book

For your computer needs Hyperion beats the big chain stores when it comes to the personal touch of customer interactions & prices. I bought a new desktop & monitor when my previous laptop became outdated. The gentleman at Hyperion sold me a …

Friendly staff, they quoted me a time of two days to fix and it was ready In about two hours. Excellent work

Craig and the guys at Hyperion are the only people I trust with my computer and mobile repairs and service. They are simply the best.

Iphone 10Max repair. Flawless. This is my second flawlass repair in last few years with Hyperion

Great customer service! Friendly, polite, and asked questions to make sure he understood exactly what I was looking for. Honest and friendly. We need more customer service like this!!

great and honest guys. told me my problem on the computer was the power source. no charge.

They just know how to talk to a total novice. And they all have a real sense of humor. I'm so glad I bought my computer from them. Dont go any where else.

They installed a new port on my PS4 for $100 and had it completed within a week's time. Kind and friendly associates!
Update: My PS4 was giving me a hard drive error code and wouldn't start up - …

Great service and they completed repairs on my PC successfully!

Very friendly staff with responsive help and diagnosed my phone's issue very quickly! Would definately recommend to anyone!

Great group! Excellent service and great communication. Very professional too. They fixed the broken hinge on my laptop and replaced the charging port. Saved me from having to buy a new laptop. Kudos to Best Buy for recommending them to me.

The techs are very helpful and kind. Thankfully, they were able to recover the files and restore the laptop back to working order. I'm going to bring my desktop top in to have it cleaned up so it runs faster. The price and turnaround time were very reasonable. Highly recommend!!

These guys are awesome. They gave me an excellent price for a gaming pc. The customer service was awesome as well. They explained everything in a way that I could understand and they taught me about what the graphics cards ram and …

I can't rate it any higher then 5 stars but I if I could I'd give them ten fast affordable and professional money well spent

Tried their best, and when they couldn't fix it, they didn't charge me. Just how it goes sometimes. Thanks for trying! …

Customer service was awesome! The gentleman was able to answer all my questions over the phone! Thank you Hyperion!

when I took my iPad there to get the screen fixed, they fixed the screen but messed up something else in the device which made it act like it was hacked doing stuff on its own, typing up stuff with me even touching it. I reinstalled the …

I brought my computer to Hyperion PC for evaluation. At the time of drop-off, I was told that the diagnostic was free. This representation is consistent with Hyperion PC’s publicly advertised policy stating that diagnostics are “100% free” …

I had a great experience with them. Knowledgeable and friendly staff.

Bruce was a good guy and I wish I none of this place a long time ago cuz I have been taking my stuff there. thank you

The place isn't hard to get to and ample parking, but if your handicapped, the place is a nightmare.
Stairs were a booger on crutches, impossible if in a wheelchair. The staff was …

Laptop was dead. The tech took it and when he removed 2 screws to open it up. It started up. No charge and took 5 minutes.

The folks here are friendly.

When I took my daughter's phone in to get a cracked screen replaced, the part …

I needed my 2013 iMac repaired, but neither Apple nor Best Buy would look at it since it was "vintage." I took it to Hyperion as a last resort and was immediately wowed by the staff. …

I took my ps4 to them to get the disc drive fixed they held it for two weeks and gave it back worse than it was before now the controller will randomly disconnect and not do what I want it to but when I tried it on my brother's console it worked perfectly fine.

I brought my computer here for an attempted data recovery for something that was my own fault. Mike and crew were extremely kind and helpful. I felt like they listened and tried really hard to recover my files. Unfortunately, they were …

Great service, price, and quality. Highly recommend these guys. They have my business loyalty

Had my MacBook screen repaired by them back in November and the guys who worked on it were very nice. Great communication and really thorough. Customer service was 5 star. Unfortunately had an issue with the replaced display not even 2 …

Great Customer Service and Prices
I've been building custom gaming computers for my children for many years which has been tons of fun. Recently one computer went south and I narrowed the …

I absolutely appreciate the time they took to communicate everything and they finished my device in a reasonable amount of time!

They set my iphone up for me in less than 10 minutes. With no charge. After Boost Mobile tried twice w no luck or help at all. Solid Business. Thanks Hyperion.

Knowledgeable and Friendly!
They fixed my daughter's Switch and was affordable! Thank you!

Recently had a computer bug, and didn't know it. Best buy wanted me to essential write them a blank check because they were going to send it off...hyperion looked at it right there and called me the se day to tell me what was wrong amd …

Total rip off. Wanted $150 just to reset a laptop I bought from salvation army for $30. Geek squad at best buy did it for free

Great experience coming in a month ago. Mike D. saved me! My computer wouldn't load and my hard drive crashed during the weekend and I was desperate to get my work material off of it. Routine work for Mike but so valuable for me! He gave me …

I understand they could not fix my computer, but returning it with scratches all over the top is not acceptable. Claimed they didn't do it. But when I brought it in, it didn't have them, returned it has tons of deep ones. Not happy.

Knowledgeable staff and usually have the specialty cables and parts that aren't carried by Best Buy or other electronics stores.

They lied to me about my dead laptop. They said it is the charging port and it'll cost $150 & will take two hours to be done. I waited for TWO DAYS and when I called them, they said "Sorry it is the motherboard and it will cost over $300 & …