I Fix Taylor LLC Taylor - MSP Reviews, Trust Score & AI Analysis

I Fix Taylor LLC - Taylor, MI operates as a Balanced MSP with notable strengths in Helpful support team, Professional client interactions. The company appears best suited for 100+ employees (mid-size to enterprise) organizations seeking Standard IT support.
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⭐ 4.8 (1255 reviews) AI Trust Score: 74/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for I Fix Taylor LLC

74
Trust Score
5
Analyzed Reviews

😊 Positive: 80%

😐 Neutral: 0%

😠 Negative: 20%

🌐 Visit Website

Taylor, Michigan

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MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professionalism concerns
best
ever
need

AI Review Intelligence Summary

Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Customers most often mention helpful support. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Jacqueline Perez

Terrible customer service. The owner was even making fun of my friends iPhone 13 Pro Max, acting like it wasn’t worth repairing and constantly trying to pressure us into buying a different phone instead. Completely unprofessional. …...

Alex Karana

Just got my new Iphone and the service was extremely helpful, smooth, and they saved me money on my service with better cellular service. The team provides great recommendations on what you need and has the best products in the area! This is the only place I will go to for my phone services....

sheri zaddach

Valentina was phenominal, this is the best service i have ever had. If you ever need work done this is the place to be. My touch screen broke and Valentia replaced the touch screen. The best prices and 3 new phones. If you need a new …...

J B

I was about to spend $50 more for an iPad charger at Best Buy. One of the I Fix Taylor guys saw me there and let me know they could save me some $$. Thanks I Fix Taylor!...

Jason Habeeb

The best service ever given to me by any cell phone store the technician is fabulous beyond gorgeous, and also has a gorgeous personality. I would like to say this is the only store I will ever go to the service. Here I received is beyond …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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