Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Peoria, Illinois
i3 Broadband Quotes?Based on 25 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention responsive support.
I honestly love this company.Not only are they affordable the internet is also really fast.Never had a problem until just recently When a line accidentally got cut , while our maintenance people were doing yard work it happened on a …...
Spoke to Dave and another gentleman running the front desk this morning after hitting a rough patch in I3 service while moving. Dave immediately fixed whatever problem was going on with my new address and had me on schedule to get installed within 5 minutes. If you have a problem skip the phones go see Dave....
Uptime tents to be reliable... until it's not. Internet went down Thursday around noon. Modem just has red alarm light (no internet). I checked the cable for any obvious breaks outside and found none. I called customer service and was told …...
Installation technician was polite and even helped me get an Ethernet cable ran to my computer. Speeds are genuinely more than 40 times faster than before. And he says they send out people to help with any future issues for free which sounds great....
A year ago I would have given them 5 stars now I wish I could give less than 1. Every week our internet goes out for several hours. It is beyond ridiculous that an internet company can not manage internet consistently. Don't waste your money...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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