ID TECH (Cypress) - 4.3/5 Rated MSP Reviews & Services

ID TECH is a Balanced MSP based in Cypress, holding a 4.3/5 rating across 6 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.3 (6 reviews) AI Trust Score: 26/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for ID TECH

26
Trust Score
3
Analyzed Reviews

😊 Positive: 66.67%

😐 Neutral: 0.00%

😠 Negative: 33.33%

🌐 Visit Website

Cypress, California

ID TECH Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

took
camp
major
products
forced

AI Review Intelligence Summary

Based on 3 reviews averaging 3.7 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Hector De La Fuente

Our son took a coding/gaming camp when he was in 5-6th grade and from then on he knew exactly what he wanted major in college. He just finished his 2nd year as a computer sience major and I attribute this 100% to that summer camp he took …...

Amanda Fairbrother

Their products are sub par. We are forced to use them because the vendor we use will only clear their technology for credit card swipes. Even thought the previous swiper we had was half the price and worked 300% better. …...

Michael Yu

Great company...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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