Idaho Proper IT (Boise) - 5.0/5 Rated MSP Reviews & Services

Idaho Proper IT is a Balanced MSP based in Boise, holding a 5.0/5 rating across 7 reviews. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (7 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Idaho Proper IT

81
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Boise, Idaho

Idaho Proper IT Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

proper
work
idaho
technician
customer

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Lisa Arnold

Joey is easy to work with and prompt!...

Lisa Bennett

We’ve had a great experience working with Idaho Proper IT and their team on our websites for Certified Air Services. …...

Marlaina York

I give them 5 stars for service. My technician helped me purchase a computer specific to my needs, installed it, and set up the desktop. The company is trust worthy & my technician was friendly and answered all my questions. I recommend them 100%....

Matt Hibbs

The Proper IT team continues to surpass our expectations. Web design and hosting. Individualized customer support at any user level. Thanks so much for your service....

Rosa G

It was a pleasure to work with Idaho Proper IT services. Customer service is A+ top tier. From the beginning, I was heard on my vision for my website and they executed it. It was a flawless process. I wear many hats but IT is not one of …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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