Independence Computer Corp MSP Review: Ratings, Trust Score & Services in Freeport

Independence Computer Corp is a Balanced MSP based in Freeport. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (20 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Independence Computer Corp

84
Trust Score
19
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Freeport, New York

Independence Computer Corp Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
justin
computer
knowledgeable
professional

AI Review Intelligence Summary

Based on 19 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support.

Customer Review Highlights

Dave Rosenberg (Top NY Employment Lawyers)

Absolutely excellent service, Justin is easy to work with too, and fast....

Camille DeStefano Goldberg

We always have an excellent experience with Independence Computer Corp for tech support and repair. Justin diagnosed the issue quickly, explained the fix clearly, and completed the repair ahead of schedule. Customer service is top-notch, highly professional and fairly priced. This is our go to company for all computer support needs!...

Daniel Goldberg

Top-notch IT service from start to finish. Independence Computer Corp delivered excellent results with outstanding customer service and fair pricing. The team is knowledgeable, responsive, and genuinely cares about getting the job done right. Highly recommended....

tical1000

I have been using ICC for around 7 years now, most dependable and knowledgeable IT company I've ever used. Everyone I've suggested them too has never looked back...

David Movahedian

Justin is a professional and takes pride and care in services he provides. We set up a few appointments and every time he was on time and efficient with his work. I highly recommend Independence Computer Corp for small and large businesses....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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