Infinity Technologies (Orland Park) - 5.0/5 Rated MSP Reviews & Services

Infinity Technologies, Inc. is a Security-First MSP based in Orland Park, holding a 5.0/5 rating across 14 reviews. Customers most often mention Helpful support team, Security-focused operations, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (15 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Infinity Technologies

83
Trust Score
13
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Orland Park, Illinois

Infinity Technologies Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
Helpful support team
work
recommend
highly

AI Review Intelligence Summary

Based on 13 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus, helpful support.

Customer Review Highlights

Marty Hurley

Infinity Technologies is an amazing group to work with. Very professional and highly dedicated staff. They go above and beyond to ensure clients are supported. I highly recommend Infinity Technologies as a partner for any tech project. …...

Andrew Bruce

Beyond the best to work with. I’ve recommended them to countless companies I work with in my industry for anything telecommunications or security!...

Francis P

Awesome company! Very convenient and easy to communicate with. Zero complaints whatsoever....

Jim Wallace

I highly recommend Mike and his team. They do excellent work!...

Joseph Saraceno

The entire team is wonderful to work with. We have had a lot of success using them for our IT, camera, and phone needs....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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