Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Paterson, New Jersey
Integrated Computer Services Quotes?Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, a security focus, responsive support, technical expertise.
I definitely recommend ICS! They are extremely helpful and have great and professional customer service. Jordan assisted me with a printer issue recently and did a wonderful job...
ICS always does a great job for me, but I have to say that Jordan was incredible today. He had an amazing amount of patience and a very calm demeanor as he reinstalled my computer efficiently and satisfactorily. Thanks so much Jordan!...
I had a wonderful experience with a professional IT tech through icss. Jordan, my tech was flawless, and professional. Grateful for his exceptional service. I highly recommend Jordan and his company....
I work with ICS for my company’s tech support, and Jordan is the person I interact with most frequently. Jordan is consistently professional, patient, and extremely easy to work with. He takes the time to explain what’s going on, resolves …...
My mom recently used this company, and we had a great experience. Jordan helped us out throughout the entire process and was extremely attentive, patient, and knowledgeable. He made everything smooth and easy, and we truly appreciated his support....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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