Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100.00%
😐 Neutral: 0.00%
😠 Negative: 0.00%
Trenton, New Jersey
Integrated Computer Services Quotes?Based on 40 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, a security focus, responsive support, technical expertise.
My company has been using ICS for full time IT technical support for over a decade and they’ve consistently been great to work with. Their response time on emergencies is always fast. Rich and Jordan were the best. My laptop battery died on …...
ICS always does a great job for me, but I have to say that Jordan was incredible today. He had an amazing amount of patience and a very calm demeanor as he reinstalled my computer efficiently and satisfactorily. Thanks so much Jordan!...
I definitely recommend ICS! They are extremely helpful and have great and professional customer service. Jordan assisted me with a printer issue recently and did a wonderful job...
My mom recently used this company, and we had a great experience. Jordan helped us out throughout the entire process and was extremely attentive, patient, and knowledgeable. He made everything smooth and easy, and we truly appreciated his support....
I had a wonderful experience with a professional IT tech through icss. Jordan, my tech was flawless, and professional. Grateful for his exceptional service. I highly recommend Jordan and his company....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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