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Intellatek Reviews, Services & Trust Score

Intellatek operates as a Security-First MSP with notable strengths in Security-focused operations. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 4.6 (6 reviews) AI Trust Score: 78/100 Security-First MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Intellatek

78
Trust Score
6
Analyzed Reviews

😊 Positive: 83%

😐 Neutral: 0%

😠 Negative: 17%

🌐 Visit Website

Henderson, Nevada

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Service Delivery Analysis

Intellatek operates as a Security-First MSP with notable strengths in Security-focused operations. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Security-First MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Honest and hard working staff
Quick and efficient service
Cost-friendly supplies
Reliable technology support
Customer service oriented
Educational sector experience
Security and backup concerns
Mixed customer experiences

AI Review Intelligence Summary

The reviews for this technology support company are predominantly positive, highlighting their honesty, hard work, quick service, and cost-effective supplies. Customers appreciate the team's dedication and availability, especially in educational settings. However, there is a notable negative review citing serious concerns about unfulfilled services, data loss, and lack of proper security practices. Despite this, the majority of feedback portrays the company as reliable and customer-focused.

Customer Review Highlights

Chris Küh ⭐ 5/5

Greatest tech company in the west for schools...

George Nik ⭐ 5/5

Stay away! The company charged for services it never delivered which resulted in data loss. Claimed to provide security and backup did not monitor the stations and server under contract. Did not follow security and operational best practices Lied to customer about the availability of backups when such did not exist....

Guy Nelson ⭐ 5/5

Hard working and honest. Would certainly use their services again....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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