Intellicom of Wisconsin in Wauwatosa: 5.0-Star MSP Reviews & Trust Score

Intellicom of Wisconsin is a Balanced MSP based in Wauwatosa, holding a 5.0/5 rating across 4 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (4 reviews) AI Trust Score: 49/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Intellicom of Wisconsin

49
Trust Score
4
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

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Wauwatosa, Wisconsin

Intellicom of Wisconsin Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Strong communication
phone
always

AI Review Intelligence Summary

Based on 4 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, strong communication.

Customer Review Highlights

Andre Hammond

Incredibly helpful staff through the entire process of replacing our phone system. Matt was very responsive and answered any questions that we had. We couldn't be happier with the quality of the new phones and system they installed at our business. I would highly recommend Intellicom of Wisconsin for any of your phone needs!...

Denise Kuehling

Excellent service from start to finish! We can always count on them to help us out with any of our phone and communication needs and the work is always done in a very professional, friendly and timely manner....

Samantha Meister

Matt and Todd were very professional and got the job done and under budget. I will always recommend them in the future....

Sam Poniewaz

Fast quality service. The tech was friendly and fix our problem!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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