ISG Technology Overland Park - MSP Reviews, Trust Score & AI Analysis

ISG Technology operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Professional client interactions. The company appears best suited for 25-100 employees organizations seeking High-touch IT support.
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⭐ 4.8 (72 reviews) AI Trust Score: 84/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for ISG Technology

84
Trust Score
25
Analyzed Reviews

😊 Positive: 96%

😐 Neutral: 0%

😠 Negative: 4%

🌐 Visit Website

Overland Park, Kansas

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Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Professional client interactions
always
work

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, professionalism.

Customer Review Highlights

Gabriela Godoy

My interaction with the ISG service desk is always positive. They return my call in a timely manner and the technicians are always friendly and helpful. …...

Brett Parise

Nathan did an excellent job and work hard! Great follow up even after the task was completed!...

Tim Gensler

Brandon did a great job with this ticket. He was very responsive and knew what he was doing. He was able to get the issue resolved promptly....

Shaunna Walker

All of a sudden I could not print to either of the printers I use here in the office. I called in and I got Andrew on the other end. I knew right away I would get my issue resolved. We ended up rebooting the computer because it was not …...

Brian Bremer

Andrew did a great job. He's always fast with a solution and friendly. He is a valuable asset to your company and customers...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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