IT Cloud Global, LLC - Business IT Support & Managed IT Services in Houston

I’m a local Dj here in Houston and Ken went out of his way to fix my most valuable equipment; my computer. If anybody has any trouble with computers Ken is the man to go to. If I have any computer issues from now on I’m surely going back to him. I highly recommend him 100%!

Ken is amazing! My hard drive failed and I thought I lost a very important project that I was working on. Ken really saved me by recovering all my data and replacing the hard drive. He is extremely knowledgable, answered all my questions, …

Alex was great any dead great with my computer and I got it back in the pricing was awesome

Ken provided amazing customer service and my laptop is back working like new! He got the job done fast with out sacrificing quality. I am very happy with my service and world recommend to anyone!

I highly recommend, Excellent services and support for my computer networks system.

After calling around Ken could not only get our laptop fixed in a timely fashion but he also gave me the cheapest quote. Ken knew just what needed to be repaired and after ordering the part he had it fixed the same day. I would definitely …

Ken Dinh saved me an uncalculatable amount of time by recovering my data after a fatal crash! It's like he saved my life-inside-of-my-life! He did so in a matter of a day or two - I was right back on my feet! I left his office with a new, …

Responsiveness, Quality, Professionalism, Value

IT Cloud Global is amazing. They are courteous, professional and very knowledgeable in fixing my laptop. Tim installed Windows 11 and the results were incredible!!! My laptop runs faster; I thought he replaced my laptop with a new one. …

Ken was super knowledgeable and quick to identify the issue, promptly fixed everything and checked all the access points to make sure they were functioning properly. Will definitely use again and will recommend to everyone.

Ken fixed my laptop extremely fast and was very reasonable with his prices. Will be using Ken in the future!

Can't say enough good things about this biz. The 6th grader cracked her screen on her three month old Dell laptop, the big box store I'd bought it from gave a quote well over cost of replacement. I shopped around, talked to Ken @ ITCG and …

Responsiveness, Quality, Professionalism, Value

I found Ken's business through google and was glad I did. Like most people, my computer problems happen right before important events. I went to Ken when my camera driver stopped working before a job interview. He was so kind and worked …

My employer is based in CA and I'm in Atlanta, so when we needed some remote hands on-site, I read these reviews, called ITCG and they were fantastic. They arrived at our office quickly, found the issue, and resolved it within 2 hours. Great folks.

I had dropped my laptop and it would not turn on any longer. Ken explained what the problems could be and the pricing. He was able to fix my laptop that day (less than 3 hours from drop off to pickup) and charge less than he quoted as the …

I was in a pinch for help in Houston ICG helped us reset our office switch, and followed our requests with no hesitation. …

Ken is phenomenal. I needed help repairing my iMac last minute and not only did Ken make the process convenient for me, his knowledge and expertise is unmatched. I was truly blown away and beyond impressed with him. He came to my home to do …

Ken is the most intelligent and most efficient PC repair tech that I have ever worked with and have worked with over a dozen within the last 30 years. He in excellent in terms of knowledge and service and I will be refering everyone that I know to him. I wish that I would have found him years ago.

ken was honest and forthright about the
problem ....he solved it ...yahoo

Ken is great. Repairs are done quickly and at a very reasonable cost

Ken is down to earth and fixed my printer at no cost. I tried to give him money, but he said the job was easy to fix. I thank him for his humanity and excellent business acumen...and will take my laptop to his shop soon.

Very happy with price and it only took one day to replace my mac screen. The price was lower then others I contacted and Ken was super easy to communicate with and I felt he had a lot of integrity in his work. Highly recommend for any computer issues. Location was and central to everything as well and easy to find.

Absolutely outstanding work! great quality and the most efficient time ever! Definitely best spot in town to get your computer fix you need it done fast !

Ken and Tim are amazing. My laptop was running slow and the pointer periodically stopped working. Ken got me in and Tim fixed the problem within 24 hours. They are fast, honest and very fair. Great service, better people!!!!

I was having problem accessing my Cloud service and I contacted ITCloudGlobal (Ken) for my Cloud problem. He’s very experienced, knew exactly what to do, and was able to resolved my issue in a very timely matter. Thank you ITCloudGlobal …

this IT guy, Ken, told me exactly what needed to be done and how long it would take him to do it as well as the very reasonable cost.
he did everything he said he’d and exceeded my expectations. thanks again, Ken.

Excellent, professional and very competent!!!
Great Computer tech in town!!! Ken went above and beyond in fixing my desktop repaired and saved all my data in one place! He upgraded the hard drive, change it …

Great service!

Took my laptop in on a Saturday around noon. Received a detailed cost analysis of the problem. Got it back the same day. Very professional and upfront with the cost, process and recommendations. Even did some attention to detail items to provide longevity to my laptop. Would highly recommend them.

A tech from IT Cloud Global helped me in a dire situation. My 90 year old father in law is still working as an Engineer, but his home work network has been neglected for years. …

Great service, prompt and fair price.

I needed to repair my laptop screen which required the whole half to be replaced and after calling 5 other companies I found Ken Dinh. He quoted me a great price, told me from where he was ordering my part, what his labor would cost, and …

The team at IT Cloud Global are truly professionals and experts when servicing my computers and IT needs. Ken and his team are courteous, knowledgeable, and meticulous in diagnosing my issues and providing a solution at a great price. They have helped me on several occasions, and I have yet to be disappointed.

I took my computer to Ken in this business and asked him to solve a battery issue. He solves the battery issue and convince me to also install a digital hard drive. To say I was satisfied with his work and especially his recommendation is …

Ken did a very good job with diagnosis, replacement and repair of the system board on my laptop, due to liquid spill. He is very helpful and responsive and shares his knowledge on other related matters too. Definitely recommend him.

Fast and professional

Ken is amazing! He tried extensively to fix my laptop but it was beyond repair so he sold me a nice refurbished laptop and transferred everything from old laptop - cost extremely reasonable.. He has also helped with problems on my PC. He is very reasonable in his pricing and is definitely my -"go-to guy" for computer issues

Great customer Service, quality products delivered professionally and on a timely manner. Thanks Ken, for all of your help, support you provide. You Rock!! Enjoy Life! rg

My laptop got a virus and I wasn't able to access my emails, including my work email. Ken got me in that same day and handled the virus, and installed a better antivirus software. He knew exactly what to do, was quick to repair my computer, …

Ken was on the ball responding promptly to all my questions and the 1st to respond to my message on Yelp for help.
He turned all my repairs around the same day or the next minimizing my downtime. …

I needed excellent service on my surface pro and called around and many businesses declined to work on my surface. I was often referred to Microsoft to service my surface, which was projected to cost a whole lot more than I can afford. I …

Outstanding all around. Great communication, turnover time, accuracy and professionalism. Very convenient location. My laptop was overheating and performing poorly. I was not ready for a new computer nor had the time to shop around for …

Mr Ken was great and he has great customer service and very detailed with whatever you don’t understand I give 5 stars to him

I have never been disappointed using Mr. Ken's services. He makes sure that I understand the diagnosis to find out the problem. He is very knowledgeable and efficient on what he does! I highly recommend him!

Incredible service. I am a computer illiterate and I work remotely. I know just enough to do my work. Early Saturday morning, my computer shut down on its own and would not reboot. I shut it down and tried every 10 minutes or so to see …

Hello,

IT Cloud Global LLC was very professional and thorough. He explained what was …

Very nice, excellent customer service, he didn't mind explaining to me what was going on with laptop, and was reasonably priced.