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IT Dojo Virginia Beach - MSP Reviews, Trust Score & AI Analysis

IT Dojo, Inc. operates as a Security-First MSP with notable strengths in Strong communication, Security-focused operations, Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 5 (17 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for IT Dojo

83
Trust Score
17
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Virginia Beach, Virginia

IT Dojo Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Strong communication
Security-focused operations
Exceptional customer satisfaction

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Most Common Customer Feedback Themes

Professional and knowledgeable instructors
Tailored and customized training
Certification preparation (CISSP, Cisco)
Excellent customer service and support
Hands-on and practical learning
Long-term client satisfaction
Mentorship and personalized guidance
Local and accessible training facility

AI Review Intelligence Summary

IT Dojo is highly praised for its professional, knowledgeable, and customer-focused IT and cybersecurity training services. Customers consistently highlight the tailored training programs, expert instructors, and hands-on learning environment that help them achieve certifications like CISSP and Cisco. The company is noted for going above and beyond to meet individual and organizational needs, providing mentorship, and maintaining excellent communication. Long-term clients appreciate the consistent quality and real-world applicability of the courses, making IT Dojo a trusted resource for IT professionals across various industries.

Customer Review Highlights

Al Sowers

Highly recommend using IT Dojo for all your certification/cybersecurity training needs. They will work with you to get you exactly what you need. They went over and beyond for me in helping me with my CISSP certification training. I have referred several companies/friends to them and they always come through....

Alex Flom

Nothing but good experiences with these guys. They took the time to tailor training to my organization when needed and then took the time to personally mentor me as I transitioned industries. I hope to attend many more of their courses in the future....

Alex Marr

Have trained at IT Dojo regularly throughout my career and have always had great experiences. Tidewater is fortunate to have a local company like this to provide training in the leading & latest industry technologies. They provide a very …...

Ben Wilson

Very professional and extremely knowledgeable. Anything that my team needed, they were more than willing to help. There is no one that I look for anymore for my IT needs, besides IT Dojo....

Chuck Lewis

Nick and the IT Dojo team were instrumental in assisting my efforts to pass the CISSP exam. Not only was the boot camp a big help, but Nick and company were always very customer service oriented, always trying to help you with ways to …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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