IT Dojo Virginia Beach - MSP Reviews, Trust Score & AI Analysis

IT Dojo, Inc. operates as a Security-First MSP with notable strengths in Fast response times, Security-focused operations, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
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⭐ 5 (19 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for IT Dojo

84
Trust Score
19
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Virginia Beach, Virginia

IT Dojo Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Security-focused operations
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
Fast response times
Professional client interactions
training
dojo

AI Review Intelligence Summary

Based on 19 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus, responsive support, professionalism.

Customer Review Highlights

Jason Meeker

I’ve been taking classes at ITDojo throughout my 12 year professional IT career. Highlighting a few, I’ve taken CISSP, Routing and Switching, Cyber First Responder and also customized tutoring sessions. …...

Richard Oster

Undoubtedly the most hands on training you will ever receive. Top notch facility and superior instructor!...

Mark Thompson

Just a great place to train! I have had the opportunity to train at a number of facilities over the past 25 years. By far IT Dojo provided and overall better result. They are knowledgeable and provide a great environment to learn in....

M P

Hands down some of the best instruction for all levels of certification. As an instructor myself, I can candidly convey that ITDojo provides top notch services with some of the greatest instructors I’ve come to know and respect....

Luke Johnson

I've worked with IT Dojo twice in the past to take a CISSP prep course, and a Red Hat Linux course. For both courses, IT Dojo was incredibly accommodating, and my point of contact, Nick Webb, was very responsive, and easy to work with. I will definitely be looking to IT Dojo for any future training courses....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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