IT Support Plus LLC in Hialeah: 5.0-Star MSP Reviews & Trust Score

IT Support Plus LLC is a Balanced MSP based in Hialeah, holding a 5.0/5 rating across 15 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (15 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for IT Support Plus LLC

83
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Hialeah, Florida

IT Support Plus LLC Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Professional client interactions
excellent
everything
care
work

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention professionalism.

Customer Review Highlights

Dalila Darias

I've been using their services for over two years and they're excellent, fast, and available whenever I need them. What I like most is that I can find everything in one place; it saves me a lot of time and makes my life easier. I just call Jose Angel and he takes care of everything....

Javier Reyes

Very good work, very professional and efficient…...

Plaga-YT

Such great work, I do appreciate their doing and thanks for spreading such great vibes!! They’re the best for sure!!! ?? …...

rik mesa

Excellent service, very professional and competitive. We contacted them and they quickly helped our family business with all our network requirements and improved our website. They currently provide us with excellent maintenance support, …...

Yuliet GC

Highly recommended! Excellent service, professionalism, and great customer care! I would definitely contact them again ?‼️ …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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