ITech Las Vegas Henderson - MSP Reviews, Trust Score & AI Analysis

ITech Las Vegas | Managed IT Support operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 4 (8 reviews) AI Trust Score: 41/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for ITech Las Vegas

41
Trust Score
5
Analyzed Reviews

😊 Positive: 60%

😐 Neutral: 0%

😠 Negative: 40%

🌐 Visit Website

Henderson, Nevada

ITech Las Vegas Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

issue
make
actually
support
staff

AI Review Intelligence Summary

Based on 5 reviews averaging 3.4 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Bee Magee

Small company with a big heart. They really care about their employees and customers. Everyone is so nice on the phone. The knowledge of the techs is impressive....

Tom Anderson

Exceptional support and resolved my issues quickly. Paul the service manager is extremely knowledgeable...

Shelle B.

Great company. Staff is warm and inviting. Hope to partner again with them....

Daniel N

Hey Daniel, thanks for taking the time to leave us a review. Although you didn't state what your issue was, we'd be happy to connect with you to make things right. Sorry you had a bad experience, let us make it up to you!...

Joye Hampton

Literally THE WORST IT company put there. I am actually surprised they are still in business. Every issue our company had, this company just would try to put a band aid on the problem rather than actually fix it. The support staff was not …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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