ITRemedy Reviews, Services & Trust Score
✨ AI Insights for ITRemedy
Trust Score
Analyzed Reviews
😊 Positive: 96%
😐 Neutral: 2%
😠 Negative: 2%
Garland, Texas
ITRemedy Quotes?Business Support Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Businesses needing highly responsive support
- Companies needing advanced technical troubleshooting
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
IT Remedy, formerly known as Happy Computer, is highly praised for its professional, timely, and effective IT support services, including network maintenance, virus removal, and hardware repairs. Customers appreciate the friendly, knowledgeable staff who communicate clearly and offer cost-effective solutions without pushing unnecessary sales. Long-term clients commend the company's reliability and consistent quality over many years. While the vast majority of reviews are positive, highlighting excellent customer service and technical expertise, there is a rare negative comment regarding cost and customer interaction. Overall, IT Remedy is recommended for both personal and business IT needs due to its responsiveness and trustworthy service.
Customer Review Highlights
The people here are so nice. Helped me out when I was in a jam. Went to 3 other places first with no success. Highly recommend...
ITRemedy has been maintaining our network and workstations since 2005. Hap and his crew have been a pleasure to work with. They have always solved any issue in a very timely manner and I would recommend them to anyone looking for an IT Company. They also installed and maintain our Fonality VOIP phone system....
NPC, LLC has been using ITREMEDY for a little over 5 years. When my company first hired me on, they did not have a stable IT support team until ITREMEDY got involved. ITREMEDY offered managed services for desktop/laptop and server support …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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