Jordan Tech MSP Review: Ratings, Trust Score & Services in Hammond

Jordan Tech is a Balanced MSP based in Hammond, holding a 5.0/5 rating across 9 reviews. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (10 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Jordan Tech

82
Trust Score
10
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Hammond, Indiana

Jordan Tech Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

jordan
tech
peter
employees
always

AI Review Intelligence Summary

Based on 10 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Lee Sharman

I've been using Jordan Tech for nearly three years now. They're prompt responding to service requests and answer all my questions without hesitation. They take the time necessary to complete a task and never make me feel like they're in a hurry. They're a great team and very professional, the very best service I've ever received. LS...

Tim Verduin

It's been a pleasure trusting Jordan Tech with our IT needs. As an independent insurance agency, they help us manage our IT for our employees spread out over 3 office locations as well as home office for 3 additional employees who work …...

Taylor Mowbray

We’ve been working with Jordan Tech for many years, and they’ve consistently provided excellent service. Their team is always quick to respond and easy to get in touch with whenever we need support. …...

Joe Mastej

My firm uses Jordan Tech for IT support. Peter and his employees are always reliable and help fix any technology issue we may have. When ever we call if we don't speak to one of them right away they are always quick to call us back. Could not recommend a better IT company!...

Lori Jean Dedelow

I would wholeheartly recommend Jordan Tech. Peter, George and Kevin are the best! …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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