K & J Communications Inc Fishers - MSP Reviews, Trust Score & AI Analysis

K & J Communications Inc operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Personalized customer experience, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
K & J Communications Inc logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 5 (26 reviews) AI Trust Score: 82/100 White-Glove MSP Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
100/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for K & J Communications Inc

82
Trust Score
18
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Fishers, Indiana

K & J Communications Inc Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

85
Support
70
Communication
70
Technical
100
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Personalized customer experience
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Personalized service
always
professional

AI Review Intelligence Summary

Based on 18 reviews averaging 4.9 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, personalized service.

Customer Review Highlights

Colleen Renie

K & J Communications provides prompt and professional IT solutions. Their staff is always responsive immediately and effectively!...

Amanda McGhee

As always, K&Js staff are so helpful!! Brandon and Alex went above and beyond choosing, purchasing and setting up the correct laptop for our new intern.. Thank you!...

Katherine Harty

They are AWESOME! Highly recommend!!!...

John Zoller

Alex resolved our issue quickly. Very professional, friendly and polite....

Babak Pourmassina

Kyle and his team are awesome!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss K & J Communications Inc.


No discussions yet. Be the first to ask a question about K & J Communications Inc.

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>