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KaufmanIT Reviews, Services & Trust Score

KaufmanIT, Inc. | Managed IT Support & Cybersecurity operates as a Balanced MSP with notable strengths in Fast response times, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 5 (10 reviews) AI Trust Score: 42/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for KaufmanIT

42
Trust Score
10
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Irvine, California

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Operational Overview

KaufmanIT, Inc. | Managed IT Support & Cybersecurity operates as a Balanced MSP with notable strengths in Fast response times, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Professional client interactions
Exceptional customer satisfaction

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Quick and professional support
Knowledgeable and friendly staff
Responsive help desk service
Strategic technology recommendations
Reliable after-hours assistance
Client-focused approach
Calm and kind service demeanor
Strong client partnerships

AI Review Intelligence Summary

KaufmanIT consistently delivers exceptional IT support characterized by quick response times, professionalism, and a client-focused approach. Customers praise the knowledgeable and friendly staff, highlighting individuals like Steven Klistoff, Ryan James, Brandon Hocutt, and James L. for their outstanding service. The company excels in providing strategic technology recommendations, seamless help desk ticketing, and reliable after-hours assistance. Clients appreciate the calm and kind demeanor of the support team, which helps resolve complex IT issues efficiently. Overall, KaufmanIT is recognized for its reliability, responsiveness, and strong partnerships with clients, making it a highly recommended IT service provider.

Customer Review Highlights

Angela Vangelatos ⭐ 0/5

I had a great experience with KaufmanIT recently. Steven Klistoff provided excellent support—quick, professional, and very helpful. The whole process was smooth, and it’s clear they really care about their clients. Highly recommend their team for reliable and responsive IT services!...

Charnley Family ⭐ 0/5

KaufmanIT rocks and they are always so quick to fix any IT need. We recently made a change from a different IT provider. KaufmanIT came in swiftly, assessed our current IT situation, made excellent recommendations, and even caught a few …...

Greg Haack ⭐ 0/5

They set the standard for service. My laptop died on day 2 of a 12 day family vacation to Japan. The motherboard died and Dell was able to replace upon my return to the US. I almost left the family and returned to California as I could …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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