King Intelligence in Akron: 5.0-Star MSP Reviews & Trust Score

King Intelligence is a White-Glove, Relationship-Driven MSP based in Akron, holding a 5.0/5 rating across 29 reviews. Customers most often mention Personalized customer experience, Professional client interactions, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
King Intelligence logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 5 (29 reviews) AI Trust Score: 86/100 White-Glove MSP Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
100/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile White-Glove, Relationship-Driven MSP

✨ AI Insights for King Intelligence

86
Trust Score
28
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Akron, Ohio

King Intelligence Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
100
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Personalized customer experience
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Personalized service
Professional client interactions
jacob
business
king

AI Review Intelligence Summary

Based on 28 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention personalized service, professionalism.

Customer Review Highlights

Ryan Miller

Jacob is incredibly knowledgeable and, in a very short period of time, has not only blown me away with his knowledge and execution around AI, but with his character and the way he handles every single business conversation. I highly recommend him....

bryan rush

King Intelligence is fantastic! Professional, knowledgeable, and easy to work with from start to finish. Jacob truly cares about his customers and provides excellent service. I highly recommend King Intelligence to anyone looking to learn how to implement AI in their business!...

Jamie Moeller

Jacob King of King Intelligence has been a game changer for my business! His knowledge and expertise is incredible. He goes the extra mile to help find solutions personalized specifically to my business. His professionalism and eagerness to …...

Mangie Sellars

Jacob is wonderful to work with and really knows his stuff. He explained to me that the most important part of utilizing AI to automate your business is actually what you teach it. It forced me to do the much-needed work of sitting down and …...

Jerron Hodges

Jacob did a really good job explaining and making my life easier five stars all the way...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss King Intelligence.


No discussions yet. Be the first to ask a question about King Intelligence.

When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>