Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 36%
😐 Neutral: 4%
😠 Negative: 60%
Clearwater, Florida
KnowBe4 Quotes?Based on 25 reviews averaging 2.5 stars, overall feedback is below-average. Customers most often mention a security focus, helpful support.
as a customer, I am very disappointed. They aim to "show" results rather do results...
a happy KnowBe4 Customer, implemented the Solution in many different companies for many thousand Users. …...
Constant harassment and spamming. From Mac McClelland and KnowBe4 Inc. Do no business with them....
The best solution to protect organisations and employees themselves from cyber criminals. Employees become aware of potential threats and know how to avoid them, and ultimately can protect their companies and, by proxy, themselves from …...
Never heard of this place until they started spamming me with unsolicited emails and phone calls. Now I know who NOT to do business with in the future....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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