Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Springfield, Missouri
KPM Technology LLC Quotes?Based on 5 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention helpful support.
As long as you don't mind several updates in one night, while you're trying to do work, being forced to do it even though you said "remind me later" and still being shut down in the middle of what you're doing with zero warning. I already …...
Great people that are extremely knowledgeable. I have worked with many MSPs before but these guys are THE gold standard. I recently worked with Aiden P and Brendon B and those guys are great. The whole company, in my experience, is actually honest and that is hard to find these days....
Always helpful and knowledgeable. Phone never rings more than twice and issues are always fixed within 2 attempts!...
While I'm a System's Administrator, I neither know of this company nor recommend them and have no idea why they even appear on my timeline......
Great company! Wayne and Rick go the extra mile for their customers and treat it as if it's their own. We've worked several successful projects together and I greatly value the partnership. I look forward to many years of mutual success!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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