LevelUp MSP - Managed IT Services San Jose

Jimmy Tran and his staff have begun taking us through a terribly difficult transition, where passwords were missing, instructions were spotty, and the person who set up our system was unavailable for comment or consultation. We have 2 …

I really appreciate the response times and breadth of services that cover our entire tech stack. As a small business with international reach, Jimmy and the Levelup MSP team help give us the competitive edge for us to punch above our weight.

“Stuck in a tech pickle? These are your people.”

From emergency fixes to everyday support, Jimmy’s team handles it all with skill …

Jimmy is not only a smart guy, but he a great person. Today, he helped me give access to a server so my team could be productive. Thanks again, Jimmy

Choosing an off-site IT company is never an easy task but we are so thankful that we went with LevelUp. Whenever we need immediate assistance, we get it right away. Response time is fast and everyone we've dealt with are experienced …

I had a very positive experience with Level Up MSP. I called with a printer issue and even though they aren't focused on printer repair customers, he walked me through some basic procedures I can do myself. If that doesn't work he reviewed …

Outstanding onboarding. Have worked with many service providers, and LevelUp has provided the best experience.

Jimmy and team have done a great job of taking care of us as a client. They've been very proactive in communication and have always been available to me help me when I have questions.

In 2012 Jimmy Tran of LevelUp MSP took over the maintenance of my computers, including protecting my data with the latest security measures and backing it up in case of any hardware malfunctions. Over the years, they consistently install …

The team at Level Up has a strong client centric approach to solving your problems. They take care and time to deliver what your company needs. Sometimes a company needs a person who quickly responds to service requests, and sometime the needs are more in depth. Either way your trusted partner in IT should be Level Up.

“If you’re ever in a jam, here I am.”
I hope that tune gets stuck in your head… because LevelUp is absolutely the team you want on speed dial. …

Fantastic OT company to work with. They always respond quickly and are super knowledgeable. Also get me great deals on new equipment.

Professional and knowledgeable. Jimmy and his team work hard to earn and keep your business.

always super helpful and quick

We have tried couple different IT companies before and found significant improvements once we switched to LevelUp.
We went from considering in house IT rep to not needing one. Response time is …

Prompt response for computer service! Resolve most issues same within hour(s) and usually same day. Big win for our small company that counts on great customer service.

Level up has truly changed our business and we consider them an extension of our practice. We recently did a full office remodel and they handled everything. They worked closely with our architect, contractor and Henry Schein to ensure …

Jimmy and the team did a great job getting our whole office setup in a few days on the cheap. Now when we have questions or need help with our network or IT issues their team is able to get to us a solution within 10-15min usually

The best IT company out there! So fast and efficient when it comes to keeping my business safe!

I love Level Up. They are an essential part of our team. Top-notch customer service!

a year ago

Since we joined Level Up MSP’s ongoing support client base, I can tell you that I sleep a lot better at night. Before Level Up, our IT ran in a reactive mode characterized by costly downtime and expensive repairs. Jimmy’s program has put us …

We've had an excellent experience with the LevelUp team. They're super helpful and responsive. This lets us focus on driving business rather than solving IT issues. Their team has been amazing and I feel like we get a ton of value out of our engagement. Would recommend

We have been working with Level Up MSP for over 10 years now and we have been very happy with the service. As a small business, we rely entirely on Level Up MSP for our IT needs since we do not have a dedicated IT department. Over these …

Jimmy is exceptionally professional and reliable. Even though we’re on the other side of the state, he still manages to get the job done and get us back on track. Thank you for your excellence service! Highly recommended!

Awsome help appreciate the time

Go to company for your IT Services and Support!!

When things hit the fan, this is the crew you want.

Jimmy and his team have become our go-to IT lifeline. Every time we’ve been …

Hire them-you will be glad you did! I have been using Jimmy and his Team since 2017. He understands 'service' and will be thorough in understanding your needs. They wired the office and custom tailored IT to my needs as a small business. …

We have been working with Level Up MSP for 5 years. They are the 4th outsource IT company that we have worked with in the last 12 years and by far the best. We have been very pleased with their “Level Up” all inclusive IT service. …

I have been working with Level Up MSP in my dental office since January 2020. Jimmy and the team helped me create, set up, and maintain a secure network in my medium sized dental office with around 15 work stations, a VOIP phone system, and …

The team at Level Up have supported my practice since 2016. They are always professional, attentive and reliable. They help maintain/update my network and always come up with solutions to keep my office running smoothly. Highly recommend them.

Jimmy and his team at Level Up MSP are exceptional! They go above and beyond.
We have been with Level Up from the beginning. They handle an array of areas for us, from IT Support, to all of our server and remote desktop needs, to email …

Great to work with! I've reached out several times this month with minor to major IT requests. Every interaction has been handled quickly and professionally. Excellent communication and follow-up! Thank you Jack, Jeff and Jimmy!

Speaking to a human & an extemely knowledgable one like Jimmy was beyond refreshing. If you're lost in the weeds, Jimmy will point you in the right direction. Highly recommended!

AWESOME!! Problems always resolved quickly

Level Up has been wonderful to work with! Jimmy and his team are on top of our IT needs and keep our computers running at optimal performance at all times. The team is highly professional, responsive and fun to work with!