Like New PCs in Arvada: 4.2-Star MSP Reviews & Trust Score

Like New PCs is a Established, High-Volume MSP based in Arvada, holding a 4.2/5 rating across 217 reviews. Customers most often mention Helpful support team. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
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⭐ 4.2 (219 reviews) AI Trust Score: 72/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Like New PCs

72
Trust Score
29
Analyzed Reviews

😊 Positive: 75.86%

😐 Neutral: 3.45%

😠 Negative: 20.69%

🌐 Visit Website

Arvada, Colorado

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MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
like
took
computer
laptop

AI Review Intelligence Summary

Based on 29 reviews averaging 4.1 stars, overall feedback is strong. Customers most often mention helpful support.

Customer Review Highlights

Chris Williams

Great repair store, honest too! My PC died on me & I was hoping it was just a bad internal cable. Turns out it …...

Adrienne Havey

I have used the services of Like New PCS several times. The customer service is amazing and they are always eager to help. They have fixed more than one laptop for me with minor issues to major issues. I recently took my laptop by because …...

Bobby Sager

I brought in my computer with the goal to confirm that either my SSD/drive was fried or my mother board was acting up. They were able to confirm my disk drive/SSD was no longer posting and gave me a report to send in to my manufacturer in …...

Ross Busby

Really helpful staff. Affordable prices. Trust the work they do. Staff on phone spent time trying to help diagnose issue before bringing it in. …...

lauren pegher

Greg was amazing! I brought my computer in just 30 minutes after the issue started, and he had great advice and amazing customer service! Helped me troubleshoot my computer camera and was very helpful. Absolutley would recommend!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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