LyteSpeed Computers And LyteSpeed Business Solutions

Not responsive except for to respond to negative service comments with attitude...

We use Lytespeed for all our business support needs and new set ups. Fantastic response time and always willing to talk us thru any and all issues.

This place is amazing. The staff and their whole business model is above and beyond. Highly recommend for all your business IT needs.

Being a customer of Lytespeed for over 10 years, it saddens me - nah it disgusts me to write this terrible review. However it is in direct response to the current services or lack thereof we have received. We had an email breach, despite …

Thank you Lytespeed for the expert repair on my computer - fast and friendly.

This was a good and honest local computer shop for all customers for years. However, they do not serve "residential" consumers anymore. Instead telling their many former customers that on the headline of their new website, they waste …

Could not say enough good things about LyteSpeed. After the initial fee for Emergency Service (which was very reasonable), Tom followed up three or four times to make sure everything was working properly, and when it wasn't, he went above …

Competent, knowledgeable,reasonable..a good group.

Service was excellent. David kept me informed through out the whole process. Very professional and a reasonable fee for the work.

very nice and fair on price

I wanted a new hi speed supper graphics computer for my old Siemens NX 7.5 Cad program.
The problem was no one, not even Siemens knew if it could be taken from its …

I originally bought a prebuilt PC and eventually bought parts overtime for a complete upgrade. I was to nervous to put the PC together myself and went here. Literally so accommodating. Staff were very helpful, put my PC together for me and …

Very fast and efficient

8 years ago

The owner was very helpful and very informative

From initial contact to picking up my computer, my experience was exceptional. A diagnostic was run on my computer, and I was called the next day, told what the problem was and given a flat fee for fixing it. The price was reasonable. …

Went with an old computer with a failing hard drive. Explained they could fix it but advised us that the cost would warrant looking at a new computer. Very happy with the new computer which was reasonably priced. Very knowledgeable staff. Is a family owned & run business. I highly recommend them.

I have sent in my lap top in two different times and they resolved my issues I was having with my laptop I had a great experience, a little expensive but I’m overall a happy customer.

Ever tried to make a living selling retail solutions in Rochester NY against competitors that, because of volume, leverage that discount to the Nth degree? Fortunately, business cannot grow without healthy (read 15%-20%) gross margin. …

Great service. Great price. Their technicians were able to upgrade my system, add more RAM as well as diagnose and fix all the problem areas. Highly recommend their service.

I'm VERY picky on who I choose to service my laptop, as it's the core of my home recording studio - Dave and crew performed a flawless execution of cloning and install of 2 SSD drives and did it same day service - Highly recommended!

I have been to LyteSpeed on multiple occasions and they have been so professional, responsive and for the price. I miss them being in Greece but I will be traveling to their new location whenever I need computer help. I have recommended …

It was a pleasure having Dave, the owner, come to our home to set up our computer equipment. He was very professional and courteous, and when he finished, everything was working perfectly and the cost was very reasonable.. We will …

Lytespeed came highly recommended to me so I bought a computer there last summer. They helped a great deal getting me started as I am not too techy and a new system was difficult for me. Today my security would not update and was having …

Very nice people but they could not fix my hard drive and get my pictures off.

My PC wouldn't boot up, I went into bezerk mode. The manager here (I think his name is "John) got right to work on my PC. They charged me a nominal fee to put me at the front of the line. They were very helpful, courteous and professional. And they got me back up and running within just a few hours! HIGHLY RECOMMEND A+++++

Response from the owner

As an ongoing business customer, I am consistently impressed by the exceptional service provided by Lyte Speed Computers. Their prompt response to our IT needs and their thorough approach in addressing any issues have been invaluable to our operations.

My OS corrupted and I was unable to use many features of my desktop at work. I worked primarily with David, who was wonderful. He was polite, professional and knowledgeable. We had some snafus, not their fault, but the true test of a …

Lytespeed computers is the real deal! They are very professional and knowledgable.
They recovered all the data from my failed hard drive. David was extremely …

Came out the same day to install a new printer

8 years ago

Quality, Professionalism, Value

Like many others I tried my hand at building a PC during the pandemic. The computer I built didn't work at all. LyteSpeed individually test each individual component to find the issue (bad motherboard) and installed a replacement quickly and for a very reasonable price. These guys are the real deal- I highly recommend them.

3 years ago

Very knowledgeable and helpful service this time and every time I contact them. It is truly a pleasure to get the quick and really excellent customer service they provide. I would highly recommend this company.

Lyte Speed is the best computer service we have ever used. The owner, Dave, was at our home and he set up a difficult computer configuration for us. He did the job quickly and accurately, and with great technical knowledge. Lyte Speed is …

I brought my computer to Lytespeed one week ago for repairs. I was very impressed with the efficiency. The owner reassured me my issue could be fixed and it was. The rates are reasonable. I bought my computer at Lytespeed 4 years ago and will purchase my next one from them. Thank you for such great service.

My job takes me out of town quite frequently. So I did not have time to
repair my son's computer. I previously took one of my son's other computer to another repair shop in town and they held on to his computer for close to a …

Lytespeed worked quickly and for a fair price in one day to get a new computer working the day after Christmas! Lytespeed has affordable, fantastic and friendly service!!

I brought a $2k laptop into lytespeed that was recently attempted to be repaired by another company who failed miserably and changed me upwards of $300 for nothing and lytespeed’s crafty technicians found the problem and repaired it for a price that made me feel guilty after the last attempt. Thanks guys!

i have taken several computers to lytespeed on w.ridge and each time has been a positive experience. they will diagnose the problem and will tell you if teh computer is fixable, they do not try to sell you something you don't need, and …

I had Lytespeed Computers build me a desk top computer in August of 2017. It was a great price, a better case and was still comparable to what the big blue box had to offer. I had a problem with Firefox a few weeks ago where Firefox had …

I'm so said, I called today October 24 2020 with a retail question and the receptionist said that they no longer are doing retail sales. The one place that had or could get what I wanted or needed and, could trust their advice. I had a …

Quality, Professionalism, Value

TL;DR: If you have computer issues and you live in NY, go HERE. No where else.

I'm no computer savant, but I know my DRAM from my elbow and I also know enough …

6 years ago

They were great they stayed on phone to fix a lap top printer softwre driver download. Very helpful with everything. Definately recommend them. Thx guys.Mike

I had a very nice experience a few months ago, Clean, Organized place, Trust worthy, Reasonable Prices. Thanks.

Responsiveness, Quality, Professionalism, Value

They are such easy to speak to people. I am glad that I have finally found my computer people. Someone I can afford and someone I trust. It's great to have easy to use equipment that you can count on!

Have purchased 2 computers from them and their help and advice has been the best. When I have had an occasional problem, they have been very accommodating and professional and resolved any issues promptly and completely. Highly recommend for purchase and service.

Called and they said we re open until 6 pm
I drive all the way there from Brockport ...get there at 5:40 and CLOSED....I m ticked...thanks for nothing!!!!

The LyteSpeed team is amazing! My laptop stopped working properly after a mandatory Windows update just after I had to start working from home. I called and explained my predicament. Not only did LyteSpeed get me back up and working within …

They were amazing. I bought certain components from Amazon to design a top of the line gaming rig, which included an i7-7700 intel chip, a 1080ti GPU, 32 GB of Ram, and more. John, who works there, not only helped put it all together, he …

Beyond over priced and you can't return anything. my aunt kept bringing her computer in after visiting. I found a button magnet on the hard drive after they "fixed it" 3 times.

One of the biggest scammers ever. They told me I would have my computer fixed $79 and went to pick it up they told me about additional repairs it needed. I ended up paying almost double the price. Very shady people especially the tech Todd which is a con artist. Go to a reputable place and stay away from these jerks.

Great work and well priced.

Dave did a great job setting up my new computer, explained things i needed to know, thank you for being so very patience with me you did a great job thank you , Shirley

Response from the owner

6 years ago

First: I do recommend them.
I've taken a number of personal computers to them for service, and have had a good experience every time. On the odd occasion where something isn't fixed the …

Told me to maybe bring in my PC but they are constantly backlogged and it'll most assuredly sit on their bench for 2 weeks, or a minimum of 10 business days until a person might diagnose it. Maybe. Not the first time been shown the love …

Always have brought our computer there when I needed them looked at. I thought they were fair priced and honest. I went to use the Penfield location and it is no longer there, so that is a disappointment, cause to travel to Ridge Rd from Macedon is a pain!

5 years ago

Edited 6 years ago

Very knowledgeable and helpful staff, would not hesitate to do business with them again. And sorry for bringing in that rat nest okay balls.