MCR Computer MSP Review: Ratings, Trust Score & Services in Porterville

MCR Computer is a Established, High-Volume MSP based in Porterville, holding a 4.9/5 rating across 279 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
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⭐ 4.9 (287 reviews) AI Trust Score: 85/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for MCR Computer

85
Trust Score
26
Analyzed Reviews

😊 Positive: 92.31%

😐 Neutral: 0.00%

😠 Negative: 7.69%

Porterville, California

MCR Computer Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
recommend
able
computer
price

AI Review Intelligence Summary

Based on 26 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Anthony Bost

Very nice and really quick. I think he does great work... Definitely recommend him!!!...

Sharon Patterson

Very kind; he helped me with my problem. I recommend him....

Benjamina Martinez

Good guy he help me...

J D

Excellent work and fast results! I contacted the owner with my odd request of upgrading the RAM and CPU on a Mac Pro that was over a decade old. He gave me a quote, as well as how long it would be, and he exceeded both. He said it would be …...

User

Horrible experience, definitely would not recommend anyone to go here. They ended up switching out my RAM and SSD thinking I wouldn’t notice, I was able to get my RAM back but booted up my new PC and realized one of my drives was not …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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