Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 12%
😐 Neutral: 4%
😠 Negative: 84%
Des Moines, Iowa
Mediacom Communications Corporation Quotes?Based on 25 reviews averaging 1.5 stars, overall feedback is below-average. Customers most often mention helpful support.
If I could give them zero stars I would. Not even a customer… never will be. They ran a fiber cable across our yard and driveway, posing a significant safety hazard. THREE AND A HALF MONTHS AGO. …...
Complete corporate greed. They scam loyal customers. Mediacom is an absolute joke of a company. They punish loyalty and reward brand-new sign-ups with massive discounts, while bleeding their existing customers dry. It is a blatant "loyalty …...
Mediacom if you can't get anything else! It's not the same! They will tell you your rate is locked in for 2 to 3 years,but there is price increases every year, service interrupted constantly due to maintenance work in the area! I decided to switch to cellphone home internet....$30 a month!...
The worst internet we’ve ever owned! We live in Waukee, Ia and see them out here 4 times a week for 3 straight weeks!! It’s only gotten worse! Canceling next week!!...
For over a month I’ve had internet issues. 3 techs sent out and they can’t fiqure it out. I’ve been promised credit but keeps getting charged full price of $120 which by the way was $80 a year ago…. I’ll go to t fiber mobile half the price and can give consistent internet...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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