Meteor IA (Newark) - 5.0/5 Rated MSP Reviews & Services

Meteor IA is a Balanced MSP based in Newark, holding a 5.0/5 rating across 11 reviews. Customers most often mention Fast response times, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Meteor IA

82
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Newark, Delaware

Meteor IA Quotes?

Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
excellent
support
platform
responsive

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support.

Customer Review Highlights

ALEJANDRO STEEVEN GALEANO MORENO

Responsive, etic and quickly company...

Andrés García Carpizo

Our strategic AI partner for clients. We've grown tremendously this past year, thanks to the support of those who allow us to look inside their businesses to offer them solutions....

Santiago Ferro

The best AI tool out there!! You can do anything you can imagine and they have excellent service ? …...

Ximena Villalobos

Excellent platform for managing AI agents, easy to use, with 24/7 support and constant updates. Highly recommended....

Fredt Bogotá

Meteor is a wonderful platform that is truly designed with the end customer in mind, offering an exceptional level of responsiveness and constantly evolving, always striving for excellent service and incredibly innovative product development....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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