Micro Tech Computers Burnsville - MSP Reviews, Trust Score & AI Analysis

Micro Tech Computers operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 5 (88 reviews) AI Trust Score: 98/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Micro Tech Computers

98
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Burnsville, Minnesota

Micro Tech Computers Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

computer
laptop
tech
drive
micro

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Gene Splinter

Excellent service from start to finish. From friendliness, to availability, knowledge of the computer, the plaques on the wall showing awards he's won, and just a feeling that you've chosen to do business with a top notch business....

Sanford Sackter

Salvaged all the data from my dead hard drive. And strongly recommended I purchase an SSD to back everything up. Lon is the absolute best. He works tech magic. Very fair and prompt....

Andrea- Robert Amott

We were looking for a place to get some help with a laptop issue. We found this place online! It was fabulous. It was quick, fair priced, thorough and the experience was wonderful! Lon was awesome! We are new customers and sending all our friends and family there with any computer issues....

Michael Bresnahan

Lon & Micro Tech Computers did an outstanding job replacing the battery on my wife's Mac. The work was done quickly, reasonably, plus Lon took the time to make sure all other components were in working order, which they were. In addition to all that, Lon's a great guy! I'll be back the next time I need any computer work!...

Mary Jo Cairns

Owner, Lon had an Excellent understanding of my issue of a recent scamming on my laptop. My old laptop was scoured and also found the battery to be almost worthless, among other issues. He Was also able to transfer data to a new laptop that …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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