Mobile Tech Plus MSP Review: Ratings, Trust Score & Services in Fairfield

Mobile Tech Plus is a Balanced MSP based in Fairfield, holding a 3.3/5 rating across 22 reviews. Customers most often mention Helpful support team, Professional client interactions. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 3.3 (22 reviews) AI Trust Score: 48/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Mobile Tech Plus

48
Trust Score
15
Analyzed Reviews

😊 Positive: 66.67%

😐 Neutral: 0.00%

😠 Negative: 33.33%

Fairfield, California

Mobile Tech Plus Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professional client interactions
phone
mobile
tech

AI Review Intelligence Summary

Based on 15 reviews averaging 3.7 stars, overall feedback is mixed. Customers most often mention helpful support, professionalism.

Customer Review Highlights

Maria Duarte

Great job phone was fixed in less than 30mins...

maria soto

This man is a rip off he said he could fix my phone then blamed Apple for it and said it was a Apple problem. Long story short he did not refund me my money. He instead insisted on giving me store credit, and when I returned to use the …...

Deija Doria

Extremely grateful for Mobile Tech. I called them and asked if they could fix my IPhone XR screen, I was guaranteed an immediate appointment and they repaired my phone within 45 minutes for an economical price. The employees were extremely kind and answered my questions as well....

Mark Chan

This place is horrible the prices are to high for a repair I will go to cellular accessories repair in Fairfield or Vacaville way better cheaper and more knowledgeable and when you call here he don't pick up you get a text back what kind of business is that it is B.S...

Sue Graves

The man who repaired my phone here was great!! He was the only place I called that had a SIM card holder for my iPhone 11. Very reasonably priced and he also replaced my screen protector. Fast and fabulous service!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

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