MOJO IT Services LC Cedar Rapids - MSP Reviews, Trust Score & AI Analysis

MOJO IT Services LC operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
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⭐ 5 (14 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for MOJO IT Services LC

83
Trust Score
13
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Cedar Rapids, Iowa

MOJO IT Services LC Quotes?

Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
fixed
right
computer

AI Review Intelligence Summary

Based on 13 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support.

Customer Review Highlights

Donald Courter

100% satisfied. Very knowledgeble. Fixed my laptop problems at reasonable price....

Janice McCool

Speedy service and got rid of malware same day. Very reasonably priced and super nice guy. He's our go to from now on!...

Craig

Switched to MOJO after getting tired of waiting days for callbacks from the bigger companies. Totally different experience. They’re local, responsive, and straightforward - no runaround, no upsell. …...

Shirley Lindsey

Needed a new printer and some one to install it. Could not be happier with finding this company. Troy discussed the different copiers and advantages. He then installed the one I picked and fixed a couple of problems I had with my computer. A good experience and now have someone to call when I have problems....

Kris Hollànder

Very prompt, personable and reasonable in prices. Would recommend...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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