Monroe Fix It MSP Review: Ratings, Trust Score & Services in Monroe

Monroe Fix It is a Balanced MSP based in Monroe. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
Monroe Fix It logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.4 (36 reviews) AI Trust Score: 64/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Monroe Fix It

64
Trust Score
25
Analyzed Reviews

😊 Positive: 84%

😐 Neutral: 0%

😠 Negative: 16%

🌐 Visit Website

Monroe, Louisiana

Monroe Fix It Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

Strong communication
Helpful support team
work
professional
excellent

AI Review Intelligence Summary

Based on 25 reviews averaging 4.3 stars, overall feedback is strong. Customers most often mention strong communication, helpful support.

Customer Review Highlights

Zachariah Taylor

Very Professional, Friendly, and fast service. Would definitely recommend this business to anyone....

Christina Jackson

I have bought several TV's from this company. The owner is Dewayne. In the beginning he started off professional. Now his work has gotten sloppy and he doesn't communicate. I attempted to text him several times about a TV aI bough from him …...

Christopher Pearson

I HIGHLY recommend Monroe FixIT for your TV repair needs! My 65” Samsung TV suddenly stopped working the day before Labor Day. I called on …...

Tyler Sparrow

Monroe Fix it has mounted all of my TVs in my home. He has serviced my family TVs and has provided all around technical and end user fixes. Dwayne is timely and operates a small business as a sole proprietor and has provided excellent service. Monroe Fix It lives up to name. Consider it fixed....

Shanicia Ferguson

It was easy to find them and they were very nice and helpful. They fixed my kids nitendo switch within a couple of days and it works great. I will definitely check them out plus the price was awesome....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Monroe Fix It.


No discussions yet. Be the first to ask a question about Monroe Fix It.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>