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Moonshot Solutions Reviews, Services & Trust Score

Moonshot Solutions operates as a Security-First MSP with notable strengths in Fast response times, Strong communication, Security-focused operations, Personalized customer experience. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 0 (18 reviews) AI Trust Score: 83/100 Security-First MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for Moonshot Solutions

83
Trust Score
18
Analyzed Reviews

😊 Positive: 93%

😐 Neutral: 7%

😠 Negative: 0%

Kansas City, Missouri

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Business Support Analysis

Moonshot Solutions operates as a Security-First MSP with notable strengths in Fast response times, Strong communication, Security-focused operations, Personalized customer experience. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Security-First MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Strong communication
Security-focused operations
Personalized customer experience

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Knowledgeable and professional team
Excellent customer service
IT and security expertise
Support for nonprofits
Responsive and prompt communication
Guidance on compliance and certifications
Community involvement
Positive client relationships

AI Review Intelligence Summary

Moonshot Solutions is highly praised for its knowledgeable, responsive, and professional team, with particular commendation for Allison's expertise and customer service. Clients appreciate their guidance in IT support, security solutions, SOC2 certification, mobile device management, and compliance with standards like CMMC/NIST. The company is noted for its community involvement and personalized approach, especially in supporting nonprofits. While the vast majority of reviews are positive, highlighting quick issue resolution and innovative solutions, there is a single neutral comment regarding communication during the hiring process. Overall, Moonshot Solutions is regarded as a reliable and dedicated partner that exceeds expectations and fosters strong client relationships.

Customer Review Highlights

Burt Schreiber ⭐ 5/5

Very responsive, knowledgeable, and wonderful team to work with!...

Carlos Vides Advisor Academy ⭐ 5/5

Thank you for sharing valuable information....

Christian Jackson ⭐ 5/5

Moonshot was extremely helpful to us providing guidance and recommendations and we sought our SOC2 Certification. They're a very helpful and professional group and a joy to work with....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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