MyTek Managed IT Solutions

Response from the owner

Kevin did a great job. Help me out big time!

MyTek is awesome! I have used their services on several different occasions from a simple fix to harder situations. Each time I reach out to them they are quick to respond, they work with my schedule, and they have great customer service skills. I highly recommend them!

Any issue or confusions I had were answered instantly! I didn’t have to wait on a wait list, on hold or anything like that! I called in, explained my issues and as simple as 1-2-3, my problem was figured in 5-minutes!

these guys are awesome! They get right on the problem once receiving the ticket for it. Service with a smile!

We have been with Mytek for 4 years or more. They have a good support team, and people who can help with new process/equipment.

We have been with Mytek for over 17 years now (that's how long I've been here). Mytek has always been very professional, knowledgeable and efficient. Whether is be an on sight visit or remote they have always been Johnny on the spot. …

love working with those guys

I was having some issues with my laptop that were beyond my abilities. Sent an email to MyTek Support with an explanation of the trouble I was having, within minutes they we're on it fixing it. …

Five stars isn't enough! Our engineer Claire is amazing! She combines outstanding technical skill with patience and understanding, and can easily communicate with clients like me who are not the most computer savvy! Her responsiveness and …

It's great working with MyTek. Responsive, customer friendly and thorough.

Our company has been with MyTek for over 8 years, and we couldn’t be happier with their service. Whenever you call, you’re connected with a real person—not an automated system—which makes a huge difference. …

Response from the owner

Awesome tech they always made sure that I was good at the end of every experience

Mytek was great in helping me to upgrade my storage on my laptop. They noticed on the back end that it was running and processing much more than it could handle, and came onsite to do the upgrade. Kevin is great! Thank you for the great customer service and attention!

We've been a customer of Mytek for a number of years and have always gotten great service and support from them. We needed some changes made during the current pandemic and they were quick to respond and get the work taken care of. Vendors aren't always about dollars and cents, but being there for you when the chips are down.

I have had the pleasure of leveraging the services of MyTek Technology Solutions for the past 18 months. MyTek's IT services and support are exemplary.

MyTek is customer focused and detail oriented. They will do what it takes to meet the need at hand and not stop until the job is done satisfactorily. It's hard to find a Phoenix technology company so focused on customer satisfaction.

Nathan and MyTek worked diligently to help me with my important IT issue. Although he wasn't able to figure it out the first day, he immediately called me back the next morning with new ideas and was able to fix the problem. Thank you, Nathan and MyTek!

MyTek has supported out company's IT needs very well. Prompt, friendly service and always willing to help. From minor issues to rolling out server migrations, they are top notch...

Great company. Very responsive. Everyone is wonderful to work with. Everyone has great integrity and very thorough. They are a blessing to us.

Excellent and efficient help. You guys made the pandemic easier.

Mytek responded to an issue I had outside of normal hours. They were quick to answer the phone. Mytek (in this case Jim) quickly diagnosed the issue, helped install new drivers, and got me up and running.

I love working with the MyTek team. They are so knowledgeable, friendly and professional. I am so happy they are our tech support!

MyTek is a wonderful business that I am so happy to have on our team. They are extremely reliable, show excellent customer service and always willing to help. They respond fast and correct the issue in a timely manor. We are every impressed with the service we continue to receive regularly.

Mytek wants you to think you have a team of butlers at your beck and call but in reality most agents are doing 2-3 jobs simultaneously and have been instructed to deny this fact. Overextended agents ensure your ticket will receive the …

If you have an IT problem, MYTEK is always available (I mean always and you’ll reach someone local ASAP) to solve it. Hardware or software. Very nimble company.

The company provides stellar service! I highly recommend checking them out if you have IT needs.

Jesse is an amazing person to work with. He is always very fast, accurate, and does an amazing job no matter what the task is.

The responsiveness and sense of urgency from Mytek in handling our request was very much appreciated. It was critical for us not waste any time and Mytek made sure of that.

The support I received was exceptional! My issues were resolved promptly, and the representative demonstrated remarkable patience throughout our exchange, even when my responses were delayed. I truly appreciate the outstanding assistance provided.

I am having a great experience working with MyTek. Tim and his team are always responsive and easy to communicate with, which makes everything a lot smoother. They’re knowledgeable but never make things feel complicated, and they’re just …

We had a great experience working with Christian. He quickly diagnosed and resolved our issue with efficiency and professionalism. He was courteous, respectful, and very easy to work with. We really appreciate his help and excellent service! Highly recommend MyTek for all your IT needs.

Responsiveness, Quality, Professionalism, Value

Excellent work. I made a great decision when I decided to outsource my IT needs to MYTEK!

Responsiveness, Professionalism

5 Stars – Outstanding Support from MyTech!

I had an excellent experience with MyTech, and I can’t say enough good things …

Christian W. has been supportive and responsiveness. He's very helpful and able to resolve any problems we've encountered in a timely manner.

Best IT company ever!

Jesse is an absolute lifesaver! My Google Chrome got hijacked by a pesky pop-up hacker. First thing I did? Call Mytek. In true bim-bop-boom-bam fashion, Jesse jumped right into my settings, wiped out the malware from my site settings, and—just like that—I was back to cruising the internet without a care in the world.

They offer great IT services. They never disappoint.

One of our properties had a new manager onsite. When the power went out her computer was locked. The retired manager could not remember the password so she was not able to recover or change the password. Because we had a contract with …

Response from the owner

Great customer service!

Very fast and efficient service!

Very attentive and efficient.

Legendary follow up, communication & support!

I am very appreciative of all work what Nathan did. He spent almost 3h to fix the problem. At first it was look at easy job but when he looked deeper, he found out that is more complicated.

Response from the owner

Any time I've called for help, MyTek has responded quickly and efficiently. Their Techs are knowledgeable whether fixing issues remotely or coming into the office. You won't go wrong going with MyTek!!!

Well, my laptop suddenly was like a turtle running a race 15-20 minutes and applications locking up. Placed a call scheduled the event and the next day I had a thorough tune up on my laptop. …

I hired Mytek to upgrade my company’s IT infrastructure. Claire is very knowledgeable , and the cost is not out of line. I cannot rate this company higher and recommend to all my business contacts .

Thank you MyTek! My issues were resolved swiftly and efficiently.

MyTek helped me access a file I need in order for me to complete my job. they were a really big help. Thanks

MyTek has been a trusted partner of ours for a few years. Every time I may have a computer issue or glitch, my requests have always been handled extremely fast & problems solved on the spot! Finally- a company that can fix the issues at hand!!!! Their team is experienced and we value their service!

Takes care of my IT issues in a timely manner.

My computer would not even start. MyTek service engineer had me up and running in 15 minutes. Awesome job. Thank you.

Response from the owner

This company has been great for my IT needs. Quick resolution, easy access, and knowledgeable technicians make for a great company.