Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 71.428571428571%
😐 Neutral: 0%
😠 Negative: 28.571428571429%
Euclid, Ohio
Neothink Quotes?Based on 7 reviews averaging 3.9 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.
Called for help. She asked if I was a current client, and when I said no she just hung up on me. So rude....
Once I get into the portals good then threw no fault of the Neothink officials I'm forced out by hackers threw filling up garbage collection memory I can't keep a half decent phone because of hackers...
Neothink's Cody Biddle was excellent! He quickly realized the problem was not what I had mistakenly identified. He researched the networking details of Kaspersky and got my machines quickly working again. Great job!...
Really nice people who do great work! They fixed my computer quickly....
scam, took an 89 year old man widow, shame on all off you, believe in yourself not a book that costs more than a good meal meal with close family and friends...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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