NerdsToGo - Plano, TX

Really great at responding quickly, very knowledgeable and kind and ready to give an update whenever you call. Ordering parts takes time but not exactly in their control on how fast it gets there.

I had a broken laptop screen and they fixed it very well. It looked better than before. They were professional and it didn't take very long for them to fix it.

Kevin and Sean were awesome to work with! They were very knowledgeable and replaced my Mac Screen very quickly. When we had an issue with the actual screen, they were quick to take another look at it and research the problem in depth. …

Despite sharing all the details of my problem, the technician that came in had no clue about it and offered no solution. Just came and dabbled with a few solutions from what he found on YouTube and went back. I’m stuck with the problem. I wish the technician had earned the fee rather than charge for time spent. Very disappointed

Excellent customer service! Joshua, Summer and Ian were able to solve my issue swiftly and efficiently. Well deserved 5 stars.

We recently moved to the area and was having trouble with my laptop. Found NerdsToGo on the Nextdoor Neighbor site. I sent an email and had a quick response. I drove over to the site and Sean went over my laptop and checked it out …

I’m very pleased with the service that I received. Josh knew exactly what he was doing. The only issue I have is the accounting department because they keep sending an email saying that I haven’t paid yet. I paid my invoice.. And when it …

Was having a difficult time navigating through a particular web page. something I have been working on for 3 days, finally decided to get help through nerds. Within an hour Situation resolved. Don't figure it out. call nerds to go. Ian Swanzy technology expert. 100% true.

Hired Nerds2Go to drop my lousy Spectrum internet and switch to eero routers I bought on Amazon that got spectacular reviews. Ian was my installer and got everything up and running inside my home and my covered patio outside my home, too, …

They were very helpful. Josh came to my office and helped me with all of my technical issues. He helped us with communications of our phones, our emails, microsoft account, backup of files. All of this was out of my normal scope of …

Josh was helpful, knowledgeable and understanding with us. He delivered good professional service.

Fast and reasonably priced service! Easy to digest wording with the my pc repair process. I might spill a drink on my pc again if it meant they’d help me one out more time B^]

I purchased a new desktop, laptop and monitor and needed help setting everything up. Nerds to go got a tech to me in one day. …

I have had a great experience with NerdsToGo. My computer died. I work from home and use it daily for work. The guys from NerdsToGo were awesome they kept me updated and found that I had killed my computer and helped me set up a new one quickly. They were easy to work with and knowledgeable. I would highly recommend them.

Tech was friendly. 1) They tried to overcharge me, 2) long response time to email 3) Issue was that 2 printers were not working. After the $179 plus tax service call, I still have one printer not working. Seems like I should be able to …

I had an amazing experience with Nerds to go-Plano! My computer was frozen due to a virus, and I was worried I had been hacked. Sean fixed the issue quickly.
Sean also assisted me with some login and password details over the phone, …

Ian and the team were helpful in diagnosing a laptop battery issue, offering timely service and a reasonable diagnostic fee.

My computer can no longer have its operating system updated but they were able to get it up and running at least for now. Appreciated his efforts and gives me time to find a replacement!!!

I felt that my old desktop was on its last legs when I contacted NerdsToGo in Plano TX regarding cleaning up the computer and possibly upgrading the OS to give a couple more years before replacement. I am thrilled with the results. Not only …

I had a horrible experience with NerdsToGo Plano! I engaged them to get a new P.C. set up and have the data transferred from the prior P.C. to the new one. At the moment, after having paid NerdsToGo over $700, my new P.C. is essentially a …

I was extremely happy with the recent service I received from the Plano Nerds To Go location, specifically Sean. I would consider my laptop issue a "minor" one, but from my first contact to the final resolution, they gave me efficient …

I brought my laptop to NerdsToGo after it completely crashed — no boot, no luck, nothing. Turns out it was a rare issue they hadn’t seen before, but instead of giving up or rushing it, they actually dug in and figured it out. …

Nerds to Go was great! Communication was clear and they made sure I did not pay for any unnecessary services. They were trustworthy and while my son’s laptop wasn’t able to be repaired, they were able to try some parts they had in the shop so I did not have to order any only to find out they wouldn’t fix the problem.

My desktop would not boot up properly, and had vertical red and black stripes when I got it to boot in safe mode. Josh came out and was able to diagnose the problem, a defective graphics card. When I decided to get a new desktop rather …

I had a problem with my laptop computer's speakers not working after a driver update. Tried undoing the update. Did not work. NeedsToGo fixed my driver issue. It took a couple of days. They had had trouble fixing issue. They finally had …

Excellent work. They exceeded my expectations by not only fixing my immediate problem but cleaning up old programs thus allowing my computer to run faster than it has in a long time. I highly recommend them.

This gang got my computer up and running !! It is SO much faster !! They were very communicative and helpful along the way. Their pricing was very fair !

Great! Joshua H has a kind demeanor. Great worker and very intelligent w/IT. The first Josh is a worker bee. Wonderful Company? …

Had a bad fan in my laptop, service tech was quick with setting up details for me and being transparent on invoice. After pickup had some additional thermal issues, but a quick call in and they fixed it nice and quickly! Very reasonable, friendly and overall good store for device repair needs.

Excellent experience. I had what turned out to be a simple fix for my laptop, but I didn’t know that at the time. I was nervous that I’d be taken advantage of or that I’d be spoken down to. I could not have been more wrong. I was treated …

Came into the store today for my appointment and Josh & Jesse did a great job for me and my slow computer! I will certainly use them again!

Nerds to Go exceeded my expectations with their exceptional service and technical expertise. I recently needed help with a complex IT issue, and their team was professional, knowledgeable, and incredibly friendly throughout the entire …

Joshua was awesome!! He got my printer connected and up and running within 15 minutes! Highly recommend these guys.

I stopped by to have an older laptop checked out to see if it was going to suffice my needs for business. Joshua was the gentleman that helped me not only educate me on the laptop I have but also gave me great direction on a laptop that …

The team provided exceptional tech support with quick, accurate solutions and a friendly approach. They made sure to explain everything clearly, turning complex problems into manageable fixes. Their responsiveness and attention to detail …

Everyone here is so friendly and helpful. They some up with some solutions for me and we have a game plan moving forward. I look forward to working with your team in upcoming year to upgrade my business technology. Have a great New Year!

Prompt service. On time. Great technician. Very friendly. Got everything set up in no time at all. Ian was great.

I was very happy with the service at Nerds to Go. I was happy with the pricing and they explaination of my computers problem was easy to understand. The turn around time was quick.
Thank you Joshua and Ian

Contacted them to Re-connect my home network. After an hour, nothing was done. The tech left me with instructions to call Frontier to access my password which was on the router. I had to tell him where to look. He said I had a warranty …

Had a great experience with Josh! Above and beyond service at a reasonable and fair price. So convenient that they come to you. Will definitely recommend you guys!