Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Elizabeth, New Jersey
net2phone Quotes?Based on 25 reviews averaging 3.4 stars, overall feedback is mixed. Some reviewers raised concerns about professionalism concerns.
Luis just staying the phone with me for over an hour going over every detail and question and issues we were having. He belongs in your training dept. on how to handle complex cases like ours. Just externally professional proficient and competent highly recommended...
I have a small network at my home office. Recently, a Hacker Bad Boy made international phone calls using my IP office phone System. net2phone credited my account, and at our request, they disabled our phone system's ability to make …...
Worst phone ever, can't make services work properly and charge 59 different random fees on top of charging full price for phones upfront and then also charging a lease price for the phones. First bill for 3 phones was over $700 and almost $200 a month for basic phone service....
Great service, the agent is very knowledgeable and very patient...
ABSOLUTELY THE WORST COMPANY I HAVE EVER DEALT WITH, THE PRODUCT NEVER WORKED PROPERLY AND ALL MY FRONT DESK STAFF CAN ATTEST TO THAT FACT AND WHEN I ADVISED THEM TO FIX THE PROBLEM ON MULTIPLE OCCASIONS THEY TRANSFERRED ME TO TECH SUPPORT …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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