📈 AI Insights
About Northeast IS
Northeast IS is a managed IT service provider based in Albany, New York, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Northeast IS should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
No AI insights available yet.
Our Analysis of Northeast IS
Based on available data, customer reviews, and service offerings, Northeast IS appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Albany often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Albany for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Northeast IS is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Albany.
How to Choose Between Northeast IS and Other MSPs
When comparing Northeast IS with other providers in Albany, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Northeast IS
Northeast IS provides VoIP Services, .
Northeast IS is based in Albany, New York.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Albany typically depends on the size of your business, number of users, and level of support required. While exact pricing for Northeast IS may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 0
Excellent service techs, great support for our issues, highly recommend
Response from the owner
WOW! I am totally blown away with these guys! We had them do our phone system over 25 years ago and decided to call in several others, and them for an update and new system. They came in with the best price possible and we have had such a …
Amazing, progressive company! Responsive and great after hours help. Gald to partner with Northeast IS
This company is outstanding!
We’ve been using Northeast IS for our VOIP system for over 2 years, and the call quality has been crystal clear. Reliability is fantastic—hardly any downtime, which is crucial for our business. Customer service is excellent! Highly recommend for small businesses!
Northeast IS did a great job with planning and installation of our new Intermedia phone system. Everyone here loves the new features.
Northeast IS has the knowledge and experience to always solve any issues in a timely manner and with professionalism. Highly recommended! A+ in customer service and always goes above and beyond to ensure all needs are met. David Martin- IT Manager Town of Stowe
Kaleb and Sam were a delight to work with and got me back up and running. I am greatly appreciative of the awesome service!
a year ago
a year ago
Support technician was patient, thorough and not only walked me through the steps to solve my issue, but educated me on other services along the way.
Best support team
Our organization has worked with Northeast for over 20 years! The relationship has been and remains one that is responsive to our needs and provides timely service. NEIS staff are great to work with and walk us through the complex world …
a month ago
excellent service and phone system is great
Hired GraceCom to install and maintain a new phone system. Where do I even start with this clown car of a company.
1. Chris, the sales guy is like a used car salesman. Will talk your ear off and …
Northeast IS did a great job of converting our phone system over. They answered all our questions, and the transition was seemless. We are very happy with the new system!
Northeast IS has one of the best service department I’ve ever dealt with. The small business I work for purchased a NEC phone system from Northeast IS over 10 years ago. To this day when I call for assistance I still get phone support w/o …
Great timely service. Very pleased
a year ago
Efficient and personable service. Thanks so much!
I love working with NorthEast IS! Their team is extremely knowledgeable, personable and always quick to respond when their services are needed. They helped us migrate to a cloud based solution that met our business needs during Covid and …
The team is always super friendly and helpful!!
a year ago
Very responsive and professional service.
I needed to re-program our auto attendant. I spoke with support remotely and completed the task in 15 minutes.
Thank you
We've had a great experience with Northeast IS for phone technology assistance and updates. David B was knowledgeable, patient, and walked me through every step to get our system updated and running smoothly. He answered questions clearly …
Excellent customer service, easy to work with and very responsive.
Great service! Whenever we need help, the process is smooth and efficient, and we really appreciate the prompt support and professional service.
Response from the owner
We recently purchased a new phone system from Gracecom. Chris was very helpful with selecting the right phone system for our company. The installation is going smoothly and Brian has been on location to trouble shoot any of our problems …
Thanks very much, David--you were able to fully solve the issue I had with adding a new User to Blue Connect. You followed up and made sure we were all set...and we are. Thanks again.
If you choose to do business with this company, this is how it will go based on my experience. They will steer you to an NEC system which they claim they are the only providers in the area for (later found out that was untrue) …
We had a non-performing phone system from another provider and Chris Marino from Gracecom expeditiously quoted, and installed a new 16 station NEC phone system for us in 2009 which is still working beautifully. We still think of them as …
Gracecom is always there when you need them!! They are second generation 30+ year old Company. The reason they have lasted so long, is the old school customer service. They make you feel like you are a part of the Gracecom Family. I Love This Company!!!
Northeast Operators and Techs are always ready and able to help. We have had them working with us for several years and have never had a problem that wasn't taken care of completely and in good time. Thank you, …
a year ago
We have used Northeast IS for our phone systems for years, recently started utilizing NE for all our computer hardware, IT Support and cyber security needs. Could not have made a better decision, their response time is super-fast! They are great to work with and really friendly people!
Great company!! Highly recommended
Services
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