📈 AI Insights
About Northland Communications
Northland Communications is a managed IT service provider based in Syracuse, New York, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Northland Communications should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
No AI insights available yet.
Our Analysis of Northland Communications
Based on available data, customer reviews, and service offerings, Northland Communications appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Syracuse often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Syracuse for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Northland Communications is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Syracuse.
How to Choose Between Northland Communications and Other MSPs
When comparing Northland Communications with other providers in Syracuse, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Northland Communications
Northland Communications provides VoIP Services, .
Northland Communications is based in Syracuse, New York.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Syracuse typically depends on the size of your business, number of users, and level of support required. While exact pricing for Northland Communications may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 0
9 years ago
Great customer service! Thanks, Dennis!!
The non-profit I work for has been a Northland customer for about 8 years. Knowledge base of technicians has been excellent. Their ability to problem solve and make recommendations outstanding. Customer service unparalleled. Would highly recommend.
Great customer service and very attentive to customer needs. My company has been using Northland for years, and always receive quality service no matter what time of day we call.
Response from the owner
We've been a Northland customer for about two years and couldn't be happier. We purchased Northland's Business Simple product which provides phone and internet service across their impressive fiber network. …
9 years ago
8 years ago
Their team is always responsive to any trouble tickets or phone calls. Derek has been a huge help working through some items. I highly recommend this company!
Great company and still with a personal touch
Great company, locally owned, responsive, technically skilled, great sales team! As a local IT consultant, I have partnered with Northland many times with many clients and it is always a positive experience! You can't go wrong teaming up with Northland!
Chris
Northland Communications has a quality product that's supported by quality service. We here at MACNY strive to work with local companies that also support this community and Northland definitely supports this community. The team at Northland are great to work with and I'm happy to recommend them.
Thanks to Northland Communications for welcoming our nonprofit group & assisting us with our technology needs!
9 years ago
Just purchased a new phone system from Northland and the whole experience has been great. From the initial sale, set up and customer service - everything has been exceptional. Any question that arises, the turn around time for troubleshooting has been fantastic. Great local company!
Fantastic company with amazing customer service.
Response from the owner
Northland took care of everything from start to finish when we decided to switch from PBX to VOIP and is continuing to make sure we have the tools we need for our growing business. Thank you for going above and beyond in all aspects of service, sales and support. :)
We've been using these folks for a couple of years now. Their support response has been great, not that I need it for poor service, but sometimes you need network info. …
Recently moved to VOIP. Ran into some issues with our firewall. The Tech, Dennis, stayed as long as it took to resolve the issue. He didn't leave until we were happy. I recommend Northland Communications.
9 years ago
8 years ago
Northland did a great job with our Fiber Solution. Upload speed is very important to us as we rely on the cloud for so much. Northland is able to give us constant speeds both up and down and enable us to keep our business growing. …
In one word, Responsive! Our business has worked with Northland for more than a decade, and I can endorse their service with confidence. We feel they are a trusted business partner.
Response from the owner
Dennis was a huge help with programming my voicemail in the Westhill CSD! Thanks Northland!
Thank you Northland Communications and Dennis for providing Chittenango Family Dental with our internet and phone service. We’ve received great service and support!
In my business communication and connectivity are everything. Northland Communications has been our service provider for more than 20 years...we consider them our business partners. …
We needed to do a complete technology infrastructure upgrade including business telecommunications, data backbone and a new data center. Northland partnered with use through the entire process. They brought system engineering, …
Northland Communications has provided great service and support since I started at CNY Fertility in 2008. I highly recommend Northland for voice and data services.
Helped us out every step of the way. Great customer service!
Response from the owner
As a coach in the Utica College athletic department, I have been very pleased with the phone systems provided by Northland. Highly recommended!
We use Northland for our medical practice's communication system. We have experienced a great technical system along with great local customer service!
Thanks to Northland for giving back to the community by supporting our non-profit and others like ours!
Thank you Rocco and Aaron for your help with the recent upgrade. Northland is always quick to respond to our questions or issues. The entire team is great to work with.
We had a major outage that we believed was a result of some faulty switches. Northland Communications helped us order new switches and gave us loaners to help us get back up and running. I really appreciate their partnership and their willingness to help when a company is in trouble.
Awesome company. Every time we've needed service at RCB Fund Services in East Syracuse they have been quick to respond. In particular Dennis Timmons has proved to be a friendly and responsive technician.
Very easy company to do business with! Our account executive, Chris Gaglione, provided us with all the solutions we needed to run our day to day business effectively.
Services
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