NTPCRx - North Texas PC Rx, LLC.

I had the best experience with this company. The repairs were done in a timely fashion. The cost was totally fair. I even had a little bit of an issue later. And it was repaired with a warranty. For a small business it’s so nice to see Quality service.

Don is the real deal. He talked to me at my experience level to discuss the issues with my crashed hard drive, and a fair price to repair or replace. He responded quickly, and had my computer in working order, faster than when I got it …

Don provided exceptional service. Even though he had other commitments, he ensured I was taken care of by recommending someone who effectively resolved my laptop issue. Don demonstrated great patience and communicated clearly throughout the entire process. I highly recommend him for his professionalism and dedication.

The best computer decision I ever made was when I did a Google search for best computer technician in Plano and I selected Don Alford, North Texas PC Rx, LLC. In addition, I went to Don’s website and saw nearly 100 5-star reviews. In August …

Don really helped me out after my laptop crashed due to a Slimware Cleaner bug which wiped out all my data files, settings and Outlook accounts. He was able to find and restore the data files, reinstall my Outlook and Windows. He even …

Got my data off my totally dead, and very unusual type of laptop, without charging for the initial attempts to see if it could be repaired without replacing the whole motherboard. Best experience I've had with computer services. I know who I'll be contacting if I have problems again.

Don got my mini PC back up and running the same day I called him. Would highly recommend him!

NTPCRx was a life saver! When my computer stopped working Don was able to get me in right away and fix all the issues. Highly recommend this company.

Five stars! Had a problem with my relatively new computer. Don took the extra steps to find out my part was under warranty and contacted the manufacturer on my behalf. (Btw that other company’s customer service is terrible and you …

Small business owner here and the panic really set in when my laptop would not power up. Contacted Don and he was able to have me drop off the laptop right away and was able to identify the problem, fix it, and had it back to me within a few hours...and at a very reasonable price. Highly recommend and will use again.

I contacted NTPCRx in regard's to my laptop power issue. I brought my laptop in to Don, he started working right away. Drop off, pick up, and all communication was great. …

Very impressed! I had a computer issue that needed a professional and he went above and beyond!! My computer works more efficiently than it did brand new! He will always be my go to for any computer issue and I highly recommend his outstanding service!!

Student here. I called Don because my laptop screen refused to work unless it was on an external display (which means I wouldn’t have been able to use it in class). He not only helped me fix it step by step but I also learned a lot on the …

Found Don online 2 years ago and he fixed my computer so that it was running better than when I bought it. Yesterday I couldn't get into my computer because Windows locked me out. Today I called Don for help and he helped my get back into …

Needed help with my son’s laptop. Don was very responsive, affordable and had the laptop repaired and back to us the next day. Very happy with the level of service and will keep his card for any future needs.

Don did an excellent job! I cannot recommend him highly enough! I don’t know very much about computers and it is always concerning to turn your computer over to someone. I bought a new computer and Don transferred all the data and set it up so it was ready to use. I’m so glad to have found him. He is very reasonably priced!

Recommend that you contact Don for your PC repairs and software. Don got our Dell PC up and running, he helped us out with explanations on what happened and resolved the problem within reasonable turnaround!
Highly recommend!

Don was great. The process was smooth and timely. He was able to fix my laptop where others failed. He was upfront with pricing and very professional.

Don did an excellent job helping me transfer my files and folders from desktop computer to new laptop. I highly recommend his services. From a very happy customer

Don did an amazing job researching and determining the issue with my laptop. He discovered the culprit was a firmware BIOS update. He then notified the manufacturer and sent the laptop to them for repair, since it was their issue. Each …

Don Alford has helped me with numerous computer issues over the past two years. I ran across his company website and saw the many 5-star reviews from his customers. For me, he has been extremely helpful in solving many problems, such as …

I came in to fix my laptop and Don made the process super easy and also fixed it for a good price. I would definitely recommend him

I have a business laptop that got water spilled on it and needed to repair it on a Saturday to get access to important files on it. Most places didn't answer my call or told me they couldn't help me. NTPCRx not only answered my call but …

Can’t say enough good things about Don and the service he provides. He has helped us through many a crisis with our laptops. He is very proficient and meticulous in his work to solve whatever problems you may be having.

NTPCRx has been handling my computer service needs for several years. Don Alford is very knowledgable and stays at it until the job is done right.

Don has been fixing my computers for many years now.....from saving my data, replacing hard drives to updating my software and operating systems. Every time he has done an outstanding job, and pricing has been great. Being local and …

Let me start off saying NTPCRx is a life saver. I called NTPCRx this morning as I was locked out of my systems. Don had me drop off my laptop and what only felt like minutes he found out my Windows was corrupted. Don not only was able to fix this fast, it now feels as if it runs better than before. You now have a customer for life

Don is the most competent and knowledgeable computer expert that I have ever had the pleasure to know. He is very patient, kind, and honest. He strives to meet your budget and at the same time comes through with the very best results for your needs.

Called Don after threat of fraud surfaced on my laptop. He not only ensured that my laptop was properly protected but fixed my issues with my slow processor. It now works better than when it was new! Thanks for the great service!

Don was exceptional in his work & communication throughout the repair process! I found him through Google and he was able to take my laptop for a keyboard replacement within the day. The part I had ordered was faulty, so after Don's initial …

I am an independent contractor and do close captioning for broadcast television for the deaf and hearing impaired and I rely on my computer in order work and make my living. My captioning software is complicated and there are several …

I highly recommend Don for any of your computer work. I was searching for someone to possibly fix or replace my adapter and called a couple people that was in my area and got no answer. My last try to find someone was Don who picked up and …

As a business professional, I needed someone to provide solutions for backing up our data, increase the performance of our laptops, recommended and install antivirus software, and also resolve our wide-area Wi-Fi network issues (range and …

I would highly recommend using this company. I have used many computer tech services over the years, and this company very much stands out amongst them. Don, the owner, was quick to respond to my call, and his level of knowledge is very …

Don provided excellent service. The hinge on my laptop broke on Thursday. He had the part to repair it by Tuesday. He then did a refresh on my corrupted Windows 11 operating system and was finished by Wednesday. I now have what feels like a …

I contacted the gent who had helped me before (Jeremy Zuther), and, after a couple of text exchanges, he said he'd text me a number where he'd like to me send pix. Even after I asked twice thereafter, he did not tell me where to text them. …

Don, has done excellent computer repair work. He was quick to respond and very helpful and descriptive in the issues and appropriate resolutions. Well priced, timely and efficient. Recommended him to family and would use him again.

I went to Don when my Surface Pro started acting up. Unfortunately, due to the nature of how Surface Pros are built, there was no solution to the problem. However, Don was kind enough to take a detailed look at all possible solutions. Upon …

I would like to share my appreciation of the work done here on my case - my working laptop just refused to start and I was really desparate as I was thinking about the time i would need to recreate my working environment on another …

Don did a great job! I don't know much about computers, he took the time to go through and explain what needed to be done. Never pushed selling me new equipment. …

I've used Don for PC repairs before and he’s always been reliable, but this time he went above and beyond! I was having trouble booting my laptop, and he fixed the issue, cleaned the device, and replaced missing screws—explaining that …

My computer experienced the Windows Kiss Of Death, aka, Blue Screen. I called this repair establishment and am sure glad I did. I dropped off my computer and within just a few days, I had a brand new and running computer with a new …

Very responsive knowledgeable and clear concise diagnosis. Will be my pc repair man until he decides to stop. Could not be happier with his professional service

Don has been exceptionally helpful with quick and personal assistance to get me going again at the lowest cost possible. He searched to find a warranty solution for my Lenovo laptop, saving me considerable time and money. His knowledge and resourcefulness is impressive and valuable. Thank you Don !

I had some laptop issues that I needed fixed in a timely manner so I found NTPCRx, LLC on the internet. I reached out to this business and was able to drop off the machine after explaining what needed to be fixed. I received timely updates …

Don is quick to respond! I appreciate his help when it comes to my technology needs. He keeps my computer up-to-date and working in tip-top shape. He has come to my rescue more than once!

When it comes to computers I am a disaster but 5 years ago I found
Don at NTPCRx and now it is all smooth sailing. As problems arise and they do, Don is right on them and I am spared the frustration and intimidation I …

Great experience getting my PC working again. Philip was awesome at explaining the problem, got it fixed in a few days. It runs much faster. Very reasonable. Highly recommend.

Don was fantastic! His communication was excellent, and he fixed my laptop quickly and efficiently. Highly recommend!

My life's work was saved. Had an external drive which I used as a backup. It was bumped hard and crashed after I lost the original file I had spent the last year working on. In a sense, everything I had been working on the last 25 years had …