Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Redding, California
Obsidian IT Quotes?Based on 15 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, professionalism.
We just completed total Computer system upgrade in our office. Obsidian laid out a clear path for what we needed and implemented our system perfectly. Chris was our lead IT guy. We hit a few speed bumps with my software and Chris …...
I've worked with Obsidian IT on several occasions and they've consistently gone above and beyond to resolve our business tech issues. I highly recommend them to any business in need of reliable tech support!...
Very fast and efficient support....
After experiencing persistent connectivity issues between Quickbooks and our primary server, I invested numerous hours collaborating with Quickbooks support to resolve the matter. In retrospect, had I been aware of Mike’s affiliation with …...
Thank you for great customer service. Every time I have an issue your techs are always helpful, and I appreciate all that you do for our agency. Kathy VanDonge...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
Ask questions, share experiences, or discuss Obsidian IT.
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Compare trust scores, customer reviews, pricing signals, and managed IT services.
