Office Depot Reviews, Services & Trust Score
✨ AI Insights for Office Depot
Trust Score
Analyzed Reviews
😊 Positive: 60%
😐 Neutral: 15%
😠 Negative: 25%
Milwaukee, Wisconsin
Office Depot Quotes?Business Support Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
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- Businesses with advanced cybersecurity compliance requirements
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Most Common Customer Feedback Themes
AI Review Intelligence Summary
Customer reviews for this Office Depot location reveal a mix of positive and negative experiences. Many customers praised the helpfulness, patience, and excellent customer service provided by staff members like Greg, Carl, Missy, Angie, and Jovita. The store is appreciated for its variety of office supplies, quick service, and organized environment. However, some customers reported issues such as incorrect assembly fees, poor printing service, inventory problems, and difficulties with online orders and returns. Negative feedback also highlighted rude staff and unhelpful customer support over the phone. Overall, while customer service is a strong point, inventory management and certain service areas need improvement.
Customer Review Highlights
Just had a great experience at this location. Greg and Carl were both extremely patient and helpful. They located what I needed and helped me checkout and be on my way quickly. Thank you....
My local Office Depot charged me $70 as an assembly fee for a company called Apollo Assembly for an office chair I did NOT take delivery of. Office Depot says I need to talk to Apollo to get the $70 back, though it was Office Depot who …...
Left a 1 star because I couldn’t leave a lower rating. I went in this morning to buy cd/dvd sleeves for my software discs. They were listed as 4.79 where 3-4 packets of Maxell 50s were. …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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