One Step Secure IT

DO NOT TRUST THIS COMPANY!
you have been warned.
If you trust them, it's your fault what happens.

Great service. Worked with Brett a couple of times and he resolved all the issues I had.

We added the services of One Step Secure IT this year and it has been a wonderful experience. The staff are professional, knowledgeable, and able to understand how we use and depend on our IT systems. We work with One Step Retail for our …

Response from the owner

Aaron and Harry were as always, very helpful, attentive and good humored. Issue was addressed and solved quickly.

We had a printer issue that came out of nowhere and a large shipment to print labels for. Harry did a great job taking care of it quickly so we could continue on.

Quick response, excellent communication.

Response from the owner

One Step's help and support desk has been a consistent supplier of fast, friendly and involved technical support for our POS system. They have handled everything from routine "is this the right button" to troubleshooting credit card readers and are quick to remote in to provide real-time support and resolution.

Highly satisfied with my experience getting questions answered!

Response from the owner

OneStep was very well organized, professional and responsive. It was a pleasure to work with Roman and Justin on a huge project involving most of our laptops and desktops within my organization. Thank you OneStep team, I look forward to working on more projects together.

Great Experience working with these guys. They are very knowledgeable and handled our project with a sense of professionalism and care. Would recommend!

One Step Secure IT has great IT support and professional staff. I’ve always been pleased with my experiences with them. Highly recommend their services.

The OneStep team is first class in service for all of our software needs. Their team of professionals are exactly the type of team we strive to work with.
There dedication to resolving issues timely and creating workarounds that we …

We have been using One Step for several months now and the service, knowledge, and expertise has been great. Support is very prompt and our monthly one on one health checks have been very informative. Our systems are more secure and …

John and the team at One Step have been fantastic. Quick to respond and to resolve the issues. As someone who admittedly has limited IT knowledge, I come to depend on One Step to help me through issues as they occur. They never let me down. Thanks, guys!

One Step helps secure our computer network. Our business requires secure access to protect our data. Their periodic scans give us peace of mind that no one has access except those who are authorized users. They provide reliable …

Response from the owner

Payton Hitchcock has been very helpful in assisting us at Ariat Premium Outlet in Chandler Az. We really appreciate all of his knowledge in assisting with our IT needs.

One Step has been extremely professional, system-processed, easy to work with, and has a very high level of expertise. They have been an absolute pleasure to work with. They always go above and beyond, and are able to address even our most complex problems. I have had a great experience working with them, and highly recommend them.

Harry has been and continues to be great to work with. He is very helpful and resourceful when meeting our business needs.

Great service
Super friendly and not in a rush!!

Bobby knows everything to fix any computer problem we have within minutes !

Response from the owner

Received a quick call back and Aaron resolved my problem in under 5 minutes. We always have a great experience any time we need help from One Step!

We have worked with One Step Retail IT for many years. Luckily, we have had James as our tech. He is knowledgeable, patient, and helpful.

OneStep's security caught an email sent to our accounting department from a verified vendor as a phishing email. When we tried to let it through (because we knew this person and vendor) the email was still quarantined. 5 minutes later we …

Great customer service.

Response from the owner

One Step is an amazing product/software for our retail needs, they are fast and friendly. The technicians get the job done, that our operations run smoothly and efficiently. I appreciate how well they handle their support.

Pleasure to work with Bobby and the team, prompt, professional, gets the job done!

Response from the owner

Response from the owner

One Step SecureIT made setting up our whole company solution very easy. They have been great every step of the way, from the initial evaluation, implementation, training and continued monitoring, service and support. I highly recommend OneStepSecureIT.

One step created a new value for IT operations of Farmrio at US.
Excited to has this company as partner. Untill now a great experience.

Amazing software and customer service. I recommend this company to everyone.

Michelle and her team are very friendly, quick to response to my request for equipment for my team and fixing any issues/problems that is time sensitive.

Randy C and Jean Paul M were such a great help in all our IT issues! so helpful and patient, and even though there wasnt really a solution for my issue, I appreciate all the research and effort put in by these associates! Highly recommend!

Always great customer service and tech response.

Response from the owner

We've been using One Step for a number of years for other services, and are very glad we added Secure IT this year. …

Harry was quick with a solution and went above and beyond by reaching out to our IT partners as well to help the work flow go more smoothly.

John is always great to work with.

James Tullai goes above and beyond with exceptional knowledge and skills to process and help us understand how the system works.

always SO helpful and SO fast at responding to our tickets! thanks so much, team!

I really like the quick response and quick fix to most of our issues with the system.

Response from the owner

I have been working with One Step Retail Solutions for over a decade and their service and expertise is exceptional. Their team of IT professionals are knowledgeable, friendly, and always go the extra mile to get problems resolved in a timely manner. I highly recommend using their services.

One Step service, as always, was quick and efficient. The most important part of any software is the technical support behind it.

Aaron and Brian in Tech Support were great. They patiently listened to us explain what we were trying to accomplish and then quickly resolved our issue.

One Step is a great company – highly recommend their IT services.  I have been impressed with their thoroughness and dedication to securing my business.

My experiences with One Step Secure IT have all been great! Very professional staff.

I just want to say Thank you so much to One Step Secure IT. How they handles my problem and made me fill secure and in good hands all the way through the hole process. I was treated like I was part of the family. Im a small business that …

The team is very helpful and eager to help resolve the issue at hand as quickly as possible

Aaron was the best tech I’ve delt with, outside of James T.

Response from the owner

Jesse really came through for us! His ability to communicate and problem solve in a calm way really makes a difference, especially during the stressful times. He was thorough in his solutions and detailed in relaying critical instructions that helped us fix the issue during those times when fast turnaround is essential. Thanks again!

Brett rocks out! always listens to the issue and resolves the issue in a timely manner. Very respectful of people time.