📈 AI Insights
About Ooma, Inc.
Ooma, Inc. is a managed IT service provider based in Palo Alto, California, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Ooma, Inc. should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
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Our Analysis of Ooma, Inc.
Based on available data, customer reviews, and service offerings, Ooma, Inc. appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Palo Alto often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Palo Alto for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Ooma, Inc. is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Palo Alto.
How to Choose Between Ooma, Inc. and Other MSPs
When comparing Ooma, Inc. with other providers in Palo Alto, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Ooma, Inc.
Ooma, Inc. provides VoIP Services, .
Ooma, Inc. is based in Palo Alto, California.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Palo Alto typically depends on the size of your business, number of users, and level of support required. While exact pricing for Ooma, Inc. may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 0
I use Ooma for both home and work. It is by far the best priced and easiest to use VoIP service out there. It just works...like a microwave...as long as you have a good internet connection...which Ooma has no control over. If you …
I've had an excellent time with Ooma. I've been using their service since 2018, and I've switched from all mobile, to multiple land lines, international numbers, going back to all mobile. All seamlessly, for a low price. Love it.
1 Star - Worst Phone Service Experience Ever
Ooma has been an absolute disaster for my business. The calls were constantly …
I have been using Ooma since I started my business in 2015 and have found them to be very good. Clear connections and where there have been (minor) issues they were quick in responding. I love the portability of being able to make calls right from my desktop.
This company is a scam. I got their service and it never worked right. The only calls I could get were scam calls from India because they sold my number to them. I called and requested the service be canceled and they ignored me and kept …
Surprising insecure platform. Since there is no two-factor authentication option, someone was able to hack into my mother-in-law's account, purchase pre-paid calling minutes using my credit card (on file) and make international calls. The …
I love OOMA! Not only has Ooma saved me money, it has save me from losing customers! With text messaging and my virtual receptionist, hands down it has been the best decision I've made regarding my business phone service! I have not looked …
I've been using OOMA since 2017. Before I switched to OOMA, I was skeptical of how well this service would work. It turned out to be a great decision. The quality of the calls and the reliability are excellent. The few times I needed to …
I have used Ooma for my home phone for over 10 years. Best decision I ever made. Not only did I save on my phone bill, the quality is in distinguishable from the service I was paying 5x more for. Great service!
We LOVE Ooma! Our family has saved so much money over the years. I love being able to keep my landline for only $5 a month. The service is no different than it was before we switched, and I kept my old phone number. The only thing that changed was the price.
We ported our home landlines from our local phone company to Ooma over ten years ago, I think. We're really very happy with it. We get great, reliable service, with so much more functionality at so much lower cost. We can forward to our …
I've been with Ooma for 7 years and the experience was great at first, but as time goes by its relevance has decreased. The biggest issue has been the CRTC fees each month and Ooma's overly-American focus on customers. My cell phone has …
Ooma office offers high quality service at a very affordable price. Ooma is a cost effective way to have reliable phone service. It is very easy to use. I love that Ooma allows me to e-fax, which is an easy and cost-effective way to conduct business. I recommend Ooma to everyone.
Ooma Office worked so well that I switched my home phone service to Ooma as well. Switching was easy (I used the porting option for both lines) and the user interface is great with a lot of options. Call quality is no problem and I like …
I converted my dads phone, back in 2014, I think it was. He loved Ooma, and after he died, I brought his Ooma here and have used it since 2016, flawlessly. I even upgraded it last year, with an Ooma phone. I love that you can go to settings …
We switched from our cable company supplied phone system to Ooma and have been very happy with it. We love being able to work from other locations and do so as efficiently as if we are in our main office. Having the flexibility of using a …
Great paid $50 for factory refurbished Ooma 6 or 7 years ago only pay about $6 a month (federal taxes) for great no problem phone service. Moved a year ago and got a new number; I haven't received any scam calls yet. You can even check your voice mail and received calls and receive notifications on your cell.
I signed up with Ooma for my business. Just 6 days after signing up, I got a surprise: I was unable to log in. Customer support tells me it's because I haven't paid my bill for 3 months and now my account is closed. I ask for a supervisor, …
They have some good features, but it doesn't matter when their phone system will not function. We found that we were not getting text messages from our customers. Ooma acted as though they couldn't care less and said they would get back to …
Ooma has been great for us at Identity Packaging, LLC. We switched from AT& T years ago and haven't looked back. Going with Ooma has saved us about $ 250.00 a month from what we were paying AT&T for two lines and voicemail and it does …
I have had great luck with my Ooma VOIP phone over the years. It has saved me a lot of money and the reliability is very good. What I like most is that I can take it to another location when I travel and it works just as well as from home.
Ooma is not perfect, but it's pretty close. My wife and I have enjoyed using our Telo base unit, which we connected to five Panasonic wireless headsets and one additional Ooma headset for second-line use when one of us is on the phone. …
We have been using ooma for about ten years now and once I quit trying to change the account online and called customer service after our move to a different area code life got better. I cannot use a touchscreen, so do not have a cell …
I've been with Ooma since 2015. I've saved a lot of money since switching to Ooma. The reliability is there. Calls across Canada are free. You only pay applicable telecom taxes and for E911. Currently those costs amount to about $6.80 cdn . Call quality is excellent. One the best choices I've made is to switch to Ooma VOIP.
Ooma seems like a project by some high school students. Some parts work well some parts don't work at all. They really don't know what they're doing but an A for effort for high school students. In the real world of trying to run a business, the company is garbage. Find another provider.
I have used Ooma as my business phone for almost 4 years. It's been nothing but reliable and easy to use. I have a handset and the hub, but if I travel I can forward the line to my cell. And, the monthly phone charges are basically taxes.If …
Been using Ooma for almost 6 years now. Very impressed, I especially like the Ooma phone app which lets you dial from anywhere you have internet access to anyone. The person receiving your call thinks your call is coming from your house …
Ooma is by far the BEST phone company. With all my taxes included it is just over $6/ month that’s it! The sound and call quality is as good if not better than other much more expensive companies and the customer service is 123 so quick so easy.
Here's the deal...Ooma was great when I needed it. Kids didn't have phones and we wanted a backup line for emergencies. Years go by and everyone in the house has a phone now. I finally sit down to look at finances and call them in May …
I have been using Ooma for my "home phone" for several years. I have found, consistently, that I get good reception, and connections for all of my phone calls. The great low-cost of less than $5 per month. Amazing! I recommend Ooma without reservation.
I have had Ooma for about 8 years now. I switched from Vontage and saved a ton of money. The service has been great and I highly recommend switching. It is worth the money even if all you use it for is to try to locate your cell phone.
I've used Ooma for a couple decades now and I would say it's a life changer. Switching over from my phone company to Ooma has saved me so much money overall over the years and I'll never go back. My parents like having a landline phone …
They seemed good on the front end. They are great if you have not questions or need for support...I thought. …
We have had Ooma Office for a few years now and it has been a huge upgrade compared to our previous provider. We love being able to have a mobile app to dial out as our main office number from anywhere. We have the flexibility at our …
Tried the 30 day trial hoping to save my company money. My users ended up preferring our existing system over the Ooma product. For various reasons, ended up going over the 30 day period. Now they are charging us for a whole year of service …
Have Ooma for home telephone service. aAtfirst it was very good but it has been getting increasingly worse and worse over the past year. Oftentimes I will dial a number and nothing happens so I hang up, wait a few seconds and pick up again …
Will be filing a complaint with the FTC for improper labeling if they do not find a solution. …
We’ve been using Ooma Office at my office for a few years now and it’s been an absolute game changer! I work from home a lot and the Mobile App is fantastic. Not having to call clients from my personal cell phone number is a must! I have only good things to say about the service and will recommend to anyone.
Been using Ooma for well over 10 years. Rarely need to use the home phone as much these days with everyone having a cell phone. It's still good to have if you don't want to give away your cell phone number to certain places.
We have been using Ooma for several years. Their system really helps to automate our business. It makes our business more efficient and professional. Also, a lot less expensive than the phone company. I took a star away for the customer …
I just found out my neighbors deli doesn’t have working lines. I also have Ooma, it’s scary to know you’re willing to make fun of your customers instead of helping them. I’ve had Ooma one year whats going to happen if I have the same …
Hi Folks, I have been using Ooma for my "home phone" for years. I have found, consistently, that I get good reception, and connections for all of my phone calls. I bought the router, and the monthly cost, an using the basic service, …
A collegue recommended I transition to a VOIP system to reduce spam and better manage client calls. It has been a life changer. Not only does Ooma help to filter out spam and creeps (Yoga studios get some weird calls), I am able to direct calls to the best location. The price is right, the service is great and the set up is easy.
Been using Ooma for about 7 years now and couldn't be happier. My monthly bill has been the same each month, for those 7 years. Call quality is great and never had any issues with their services.
My office has been using Ooma for about 1.5 years now, and I cannot say enough great things about this company! The customer service is impeccable, and the features that they offer are just the icing on the cake!! I would highly recommend them to anyone who is looking to switch their phone company! You will not be disappointed!!
I love Ooma! Not all of my kids have cell phones yet and this gives me a way to call home and check on them or for them to call me. The cost is so minimal there's no reason for me to ever get rid of it. The sound is clear and I have never had a problem with dropped calls! Definitely worth it for peace of mind!
Avoid like the plague - Don't give Ooma Office your credit card information
It was a huge mistake to recommend Ooma because it seemed like a good fit for …
I definitely recommend Ooma for businesses. It helps connect employees to each other and more flexibility offering the app. If your office phone needs vary for employees, this type service helps a lot. Being able to log in and even check your email for voicemails is also a plus.
We have been using Ooma since 2012 and are very happy with the service. We ported our home phone number with no problem. And use it with a four handset Panasonic wireless system We did have to replace our original Telo unit in 2022 …
I've been using Ooma for YEARS...traveling internationally and not having an international plan on my cell phone, I use the Ooma app to call businesses in the USA -- this alone has saved me a lot of money!! I only wish that you were able to …
Signed up for Ooma Office, they sold me a phone number that they didn't own. The phone system never worked, not even once. Rather than continue services and change my phone number I decided to go with a more professional company that can …
I have used Ooma for fourteen years. It has excellent call quality and dependable service. Ooma also has a mobile app that allows you to view your incoming and outgoing calls, listen to your voicemail and place outgoing calls with the …
Ooma is a great way to save on your phone bill! It offers quality voip at a price that can't be beat. I have used it for over 7 years and saved thousands. I would recommend it to anyone still using a land line.
I bought this as a home phone alternative to getting my daughter a smart phone. Device simply does not work and their customer service is torture. They had me buying multiple phones to try and spending hours cycling the power - unwilling to …
We've been using Ooma for over five years and are very happy with the call quality, features, and service. Highly recommend Ooma to anyone who wants to save money on telecommunications costs and, at the same time, get a high-quality VoIP solution.
I've had Ooma service at home for around 10 years, and I'm still very happy with it. The value is great. You can forward calls to multiple numbers, use an app to answer or originate calls, block numbers, incorporate NoMoRobo at no extra charge. Very slick!
Switched over to Ooma years ago. Our previous provider was very expensive and didn’t offer the same functionality that Ooma does. We absolutely love our Ooma and have saved a lot of $ using it. I also love that I can perform certain tasks online. Would highly recommend!
I have been using Ooma for several years already. The quality of the calls is excellent, and it saves me a lot of money over traditional home phone service. I love it!
Ooma has been my phone service for nearly six years. When I began working remotely, my employer required I provide a phone for customers to contact me in my home office. I did some research and decided Ooma was the way to go. I've never …
Customer service in the Phillipines told me I could not receive my "activation fee" refund even know the phone system did not work for my business. I sent the phones back within the 30 day "trial" offer. Ooma reps lied or weren't educated …
I have used ooma since June 2014, saving over $4100 in that time. Ooma is easy to set up. I have 3 hd3 handsets and air 2. I was able to use my headphones, 2 different sets, connecting them was extremely easy following the directions. Why spend more than you need to? Your savings will be better used for something you really want.
? RED FLAG WARNING: Deceptive Billing and Misleading Sales Practices by Ooma Business Phone System …
I have been using Ooma for over 10 years now since the first version. It never gave me any problems,no drop calls. Now with the app I don't have to bring the unit with me when I travel. Anywhere with wifi you are connected as if you are at home. I would definitely recommend Ooma to anyone who wants to save money.
I have been using Ooma Telo for 9 years and paid for the Premier service for most of that time. I like the convenience and security of having a home phone. Porting my old AT&T number was fast and easy. I like "owning" my legacy phone …
I logged in to see how long I've been an Ooma customer:
$6291 Saving since January 2010
Prior Phone Bill: $40 …
Got service for a house phone for my kids to use. Service was shoty and I had problems all the time with it. I stopped using the service 5 months ago when my bank information showed fraud and I shut down everything from my card to my bank …
Terrible service. Calls are always dropping, glitching, etc. It would even call random numbers! Spoke with multiple support staff who said I can drop the service without a fee then when I went to do they claim there's suddenly a $500 dollar …
Ooma Office has saved me money and streamlined my business for well over a year now. I am able to answer calls, receive text messages and even fax from any were that I may be for the day. I appreciate the tech support as well.
Ooma is a great way to save money on home telephone calls! The initial equipment was well worth the investment. All we ever pay is about $6.00 per month for taxes. The call clarity is also very good.
I have Ooma and have been happy. It always works fine when I need it. The web site for handling your calls and messages does what I need it to do. No complaints. I've had Ooma as my home phone provider for about two and a half years, Ooma is really solid.
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