Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 53.85%
😐 Neutral: 0.00%
😠 Negative: 46.15%
Scottsdale, Arizona
Open Network Exchange Quotes?Based on 13 reviews averaging 3.2 stars, overall feedback is mixed. Customers most often mention helpful support, strong communication. Some reviewers raised concerns about professionalism concerns.
Terrible company went to interview with them. They said everything looks good. Never heard back from them phone call email text. I know I was overqualified but they could’ve just said no thanks then I looked at the reviews that people that did work for them not good.!!...
I have an interview today .. Me reading these reviews ????? …...
Had an interview scheduled but come time I ghosted by recruiter Rachel, without any communication on her end. Called their front desk to figure out what was going on. Received a email stating she was in a meeting and would circle back. …...
Thanks for the 5 star rating!...
Thanks for the 5 stars!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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