Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
New York, NY
No address listed
Outsourced IT Support Quotes?Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support.
We had an outstanding experience with Setton Consulting, Inc. during the installation of our computer system at our new office. From start to finish, their team was professional, knowledgeable, and incredibly efficient. They completed the …...
Michael Setton and the team at Setton Consulting have been fantastic to work with. They’re responsive, knowledgeable, and consistently deliver reliable IT solutions. It’s clear they genuinely care about their clients and go the extra mile …...
Michael & his team are amazing and always work at the speed of light. I needed a new laptop before a business trip and only gave them a few days notice. They ordered it, programmed it and delivered in time. Cannot say enough about Setton Consulting, have been using them for the last decade!...
The Setton team is very knowledgable and creative in the systems solutions they offer. They have done a great job helping our company grow and become more efficient. We've worked with them for many years - the entire team is great to work with....
We have an outstanding experience working with Setton Consulting. Their team is incredibly responsive, knowledgeable, and genuinely a pleasure to work with. No matter the issue - big or small - they're quick to jump in and get things …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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