PC Geeks Computer Repair

This morning I updated my Samsung PC and I got an error message where my passcode, thumb print or password was not recognized. Ran to Geek Squad along with the Microsoft tech team online, they could not fix. Samsung sent me to the Samsung …

Brought in my gaming PC for some repairs and upgrades. The guy who runs it was extremely helpful. Took the time to listen to the issues, then explain why they might be happening and steps they'd take to fix them. …

PC GEEKS- Fantastic PC repair shop, had major problems with my iMAC and thought for certain I would need to replace it. Spoke with Matt and team and dropped off the iMAC. They did the evaluation, recommended a repair and completed it on …

Matt has been my "go to" computer man for approximately 14 years. He is honest, dependable, he knows everything about computers and is just overall the best. I moved away from Frisco and I drive 3 hrs to see him. He's worth the trip!!!!!.. I trust no one else with my computer. Nancy Melniker

Professional...cost effective...extremely fast service every time!

Great customer service. I was unsure of how I wanted to proceed once they performed a diagnostic on my machine. They left my account open until I made a decision and then they recycled my old hardware at no additional charge. I highly recommend you bring any machine you have here for service.

Matt and his team took incredible care of us. We dropped off a laptop that was boot looping and they had it fixed within a few hours. Amazing job. I would highly recommend them to anyone having issues with their computer!

PC Geeks is the type of place that earns your business quickly and keeps it. Their complete transparency in service is fantastic. I was at my wits end trying to do upgrades myself on my machine, they took over quickly finding a solution to my issue. Anytime I need anything fixed or upgraded I will be coming straight here.

Brought my Macbook pro in due to it not loading anything. They reset it back to factory settings and reloaded the startup drives. It took 1 day and everyone was extremely nice and professional. I will be bringing all devices here for future …

This is my second time turning to PC Geeks in Frisco for big problems with two different PCs (a total hard drive failure, and a blue screen of death I couldn't recover from on my own). I am so pleased with their work and their service. They …

Excellent! Professional and great service. They give you a fair assessment and expectations. They had my desktop up and running the next day. Truly impressive and priced very competitively. Would highly recommend.

I love PC Geeks. After wasting a lot of time with one of those on-line, remote-in techs, I took my laptop in to "Don" who agreed with my speculation, "The OS needs to be reinstalled." I love that he took complete responsibility for my …

I am so happy I found PC Geeks. I run several business from my home office but am not tech savvy (those genes went to my brother). PC Geeks service has always been responsive and professional in my dealings with them and play an important …

ASUS Laptop had keys missing. The guys at the Frisco shop sourced a complete high quality, like new "donor" keyboard, and installed. PC looks like new, all done with exceptional customer service and prompt attention to the deliverable. Great job, will use again, highly recommend

Company is honest and upfront about everything. They easily could have toted the line with me on my high end gaming PC and made me pay up to a thousand dollars or more but both employees I spoke to were very upfront about their diagnosis …

Excellent customer service and very knowledgeable. I brought an older computer in for service and I had lots of questions about my options to repair vs rebuild. The young man took the time to answer each of my questions and also offered …

used the Frisco location for replacing a MacBook battery that was on the verge of bursting. On time, on price replacement and I'm back in business. Friendly, technically competent staff and they're local for me, no waiting to ship it off or drive 30 minutes for a repair.

These guys are awesome! Took my older laptop there this morning to see if it was worth upgrading before I go looking for a new one. Yes it was. They did a great job, gave me lots of info and it was done by 1 pm. Works like a brand new …

We had some new pcs built but they had freezing issues. We were able to get all of our problems solved and they repaired our computers quickly with very little downtime for our business. Great team of guys over there.

Got a newly built gaming comp for my son. Worked for 2 hrs then crashed for some reason. Wasted tons of time troubleshooting when I should have just brought it here at the very beginning. …

Brought in a 2017 laptop in to get the HDD changed to a SSD to improve speed. The following day, I got a call saying the job was complete. They upgraded the SSD to 1TB and I get 5 years of coverage. Old computer is running better than ever!!! Just good/honest service and pricing.

Would not give them my business. Was told my computer would have memory issues because of my mechanical hard drives. Even after I explained that the hard drives were new and 7200rpm. Then when I asked about upgrading to an SSD drive I was …

Excellent service and excellent quality. They work very hard at answering your question honestly, correctly, and comprehensibly. The employees there especially Don Douglas did a great job keeping me informed and updated on the state and …

Brought in a Radio Shack TRS-80 (Just joking Matt!). Came out repaired like a Cray T3E super computer. Great small business to have PC repaired. Not only Veteran friendly, but people friendly, professional, courteous representatives whether …

TLDR: Great Service, Quality Work, Fair Price.

I had PC Geeks Build me a gaming PC and today I need some BIOS work done so I …

I've worked with Matt and Don for 14 years and highly recommend their work. They're incredibly responsive, helpful and patient. They're upfront in what repairs will cost and how long the work will take. Bottom line - excellent service, highly knowledgeable, and honest.

I thought that my laptop was a goner. (Don't even remember how old it it is. Maybe 6 y/o?) Just sick, because like everyone, I had all kinds of info on it that I could not replace. (No, I had not saved to the cloud), Anyway, these guys …

Had an awesome experience. Matt took the time to look at my laptop at the counter , and let me know due to its age it would be better for me to replace it. The best part he did not charge me anything for this information. So refreshing to find a place that is honest. I will definitely be back.

PC Geeks is a no nonsense honest establishment. My computer was “invaded” by a hacker and totally locked up. PC Geeks diagnosed the problem and fixed everything for a reasonable cost. They did not try to up sell their service and I got my computer back in 3 days. I use it for my business and could not be happier with the service.

I've been to PC Geeks twice for laptop repair, and both times the service was friendly, communications were good, the price for repair was reasonable, and the turnaround time was very quick. I heartily recommend PC Geeks to anyone having …

I recently engaged with PC Geeks on a data recovery project. Matt was exceedingly clear, consultative, and communicative throughout the entire process. The unique demands/nature of the project made it debatable as to whether we'd have a …

They are very knowledgeable and quick. They don't upsell their products. I send anyone who asks for computer repairs to them and avoid the big box stores. Communication is great!

Brought my laptop in because i get random blue screen restarts and after diagnosing, i was told they couldnt replicate the issue but recommended i do a fresh windows install ($130) and that should solve any issues. After work was complete, …

Excellent customer service. Knowledgeable staff. Our system has never run better, including the day we got it. Thanks to all. Highly recommended. And we will be back should we need any computer service in the future.

I brought in my 11 year old Mac desktop. I wasn’t super confident it could be fixed, but optimistic (cause i didn’t want to buy another new one) Well they took great care of me from the beginning. Explaining computer terms to me in ‘non …

Guy was very friendly & helpful over the phone. Dropped my computer off and had a call back within a few hours. Would recommend to anyone needing diagnosis/repairs.

I spoke with Keith over the phone so I could explain the issues I was facing with my laptop - he took the time to go over what could be the issue and why. Rare to have someone actually take a moment to help you understand what is wrong with …

When I bought my computer, I bought Dell support. Over an hour and conclusion is factory reset.
Called PC Geeks and they are amazing. Their skill and experience was very evident even on the phone.

Matt (I think that's his name) was awesome! He gave us all our options and was genuine. He wasn't trying to rip us off, and he didn't pressure us to make a sale. He seems very knowledgeable about his trade. …

They fixed my computer at a great price! I would trust them with all my computer issues. Best Customer Service! These guys are excellent! Highly recommended them. 5 Stars!

Highly recommend. They helped me out and gave me options on recovering my data. Very helpful.

They were calm, courteous and so helpful when my PC died. I was in a full tilt and they talked me through what they would do, what my options are and pricing. Luckily they were able to fully restore my PC and I'm back to work better than before! For a horrible experience (my PC crashing) they made it a great outcome!

Very pleased with this company. We've used them for a couple of years. Was reminded this week of how much I appreciate them. My laptop was out of commission and they turned it around in one day. Best of all, it only cost me the very fair diagnostic fee!

These Guys are the Best! Great knowledge and service. They fixed my PC in just a few hours like new :-) I would recommend them over anyone in the area!

One of the best PC repair places I've found. As a 20+ year veteran of the IT industry when I can't solve one of my own problems it means it's extremely serious/difficult to overcome. PC Geeks helps to provide that next level of service …

My laptop was acting up and I brought it into PC Geeks. He literally clicked a couple of buttons and had her good as new in no time! He didn’t bs me saying there was more to be done so it cost me nothing. He also educated me on how to …

EXCELLENT!!! They were able to fix my hard rive in record time. Very kind, professional, and expedient! I would highly recommend them to everyone I know. They have also been kind enough to help me with small problems that would have …

My wife’s computer died this week and I needed someone to take a look at it. I’m pretty Mac handy but couldn’t solve the problem. Called PC Geeks earlier in the week and based on my description they thought it needed a new hard drive. …

I came in with problems with my PC, and they were very patient and helpful with explaining what the issue was and answered any questions we had. Had it fixed and working by the next day. Very helpful and professional!

Went in with a dropped laptop and they were upfront about expected costs which would have been almost on par with a replacement. I leave them 5 stars because he could have taken my laptop, charged a “diagnostic fee” and then given me the …

Thank you PC Geeks for the excellent Computer Repair service! I so appreciate my overall experience is nothing but positive! …

Very professional and honest. I dropped my wife’s laptop and damaged the hard drive which they replaced. They were upfront with me and gave me options and their costs. The computer was repaired in one business day and so far so good.

My computer was very slow, and driving me crazy. I took it to PC geeks problem was that it had a dying hard drive, so I got a 1 TB SSD hard drive installed, spent more than I would have liked to have, but I am happier then I ever could have …

450$ for an 80$ NVME to be installed, windows 11 installed (product key not linked) and setting the original boot drive to be a data drive.

I have been using PC Geeks for years and they always provide a great service at a great price. I use them for both our personal and on our companies network and computer needs. Very knowledgeable people. My Dad even ships his computer from …

My laptop was stuck in loading page. It was a fully functional laptop (used for remote IT job) before that issue. Gave it to them. They charged 108 $ upfront and gave this back to us. They did a tremendous job of breaking the laptop to …

These guys are top notch!!! Not only did they fix my laptop in a flash, they helped me determine what what the best economical solution for me, instead of trying to upsell something I didn't need just to make a profit. They are so …

My brother went here and had a wonderful experience so I decided to see if they could help me with my Surface pro. I am so glad I went! They were very professional and friendly and it was a quick turnaround. If I ever have computer issues again, I will definitely be a repeat customer!!

What a great experience, very professional, up front detailed assessment of the problems. Please do yourself a favor and go to them FIRST! You won't be sorry. I had another computer person work on my computer. He loss screws and stripped …

Great customer service. Jeff promptly followed up and kept me updated on his work on my computer's damaged hard drive. He worked hard for days to extract the files and did not charge me for his time when he finally gave up. Jeff offered and …