PC Solutions - Remote KC Tech Support

I had a bunch of viruses on my laptop that basically took over and made my keyboard inoperable. Called 3 or 4 places in town for quotes....Jim had them all beat. Went in and he sat me down to talk about the problems with my laptop and the …

When my computer hard drive failed and I was in danger of losing my data, PC Solutions was there. They rescued my data and fixed my computer. Great service!

Jim does a great job repairing computers. I highly recommend him and he is very quick at solving problems. You can also count on him to be available for any questions you may have.

I appreciate the help and efficient work that was done for my laptop. PC Solutions did a great job and for a great price too. Thank you Jim.

Jim was excellent in diagnosing my hard drive issues. He was able to remotely clean up my computer and provided the necessary steps to keep it performing as it should.

Jim was very helpful in explaining the work that needed to be done to get my computer functioning well again. He also went out of his way to get me a new hard drive for it. Great quality of customer service and in the finished product.

Don't call anybody but Jim if you need computer help. He not only did what I paid him to do on short notice, he took time out of his personal time to help me out. Excellent customer service!!!!!!!!!!!!!!!!!!!

Jim did a great job fixing my computer. I really appreciate the time he took to explain the ins and outs of what was slowing down my machine.

Had my computer repaired in a matter of a couple of hours. They were fast, convenient and affordable! Def will use them again if I need it!

I would recommend Jim to anyone who needs a pc repairman! Very quick turnaround time, extremely fair prices, and an honest, sincere man...how can you go wrong?

Jim took care of my computer with haste and politeness. He was available to pick it up @ 7 p.m., and had it done the following day. Paid him straight up, no hassle or extra charges. Will use again and refer to all my friends!

I had an emergency in the evening with my computer being infected with viruses. Though it was after hours, Jim patiently helped me for over 2 hours and resolved the issues. He was knowledgeable, friendly, and so patient solving the problems. I recommend PC Solutions Services. Thanks, Jim!

Jim is the best. He came out right away and diagnosed the problem when my hard drive crashed. Without his expertise my Law Office would be without computers and therefore not making money.

Just called this location & spoke with the owner "Jim." I was looking into having the LCD on my Surface Pro replaced--turns out this isn't a repair service he currently offers on this device. He directed me to another shop in the KC area …

I just called Jim (at 8PM and he answered) in a panic about a computer we're selling that magically has a problem now and he took the time to give us very helpful tips on how to fix it without spending a dime. How many companies do that …

Awesome service! Jim is the guy if you have any problems with your laptop or any PC. He fixed my Samsung laptop within minutes and he only charge me almost nothing. It's definitely a fair price! The loud clicking noise from my Samsung …

I feel really bad that I haven't written a review sooner because they were really good to me. My computer was really messed up and they stayed after hours to fix my computer which shows how much they care about their customers. They gave me a really good deal and price.

Unbelievable customer service. I called just asking a question and got so much info.He told me he wouldn't charge me and gave me a ton of advice. I will definitely use this buisness in the future.

Jim was great helping me remotely to remove some malware from my computer. Great to work with!

I had a very good experience. PC Solutions has quick service (within 24 hours) and very reasonable pricing. I was impressed and would definitely recommend Jim to anyone whose PC has a computer virus.

I HIGHLY RECOMMEND JIM.....MY LAPTOP DIDNT CONNECT FOR OVER A WEEK AND HE GOT IT UP AND RUNNING IN LESS THAN 2 HOURS ON A SUNDAY YESSSSSSSSSS AND HE ASO INSTALLED AN ANTI VIRUS AND PC TUTORIAL

Honest, Fast, and Quality - I was very pleased with PC Solutions of Kansas City. I had one computer with a bunch of viruses on it and another desktop that I needed reset back to when I just got it. These guys were able to help me out very …

Jim at PC Solutions knows computers and software. He is professional but very easy to work with. His service is quick, and his prices are reasonable. I will recommend him to my friends. Don't waste your time and money at a big box!

Jim came to my home the same day I called him, picked up my frozen computer and returned with improved programs and lightning speed the next afternoon. I am impressed.

GIVE PC SOLUTIONS A TRY! You'll be glad you did. There are plenty of "supposed" PC repair shops in Kansas City, but Jim, the owner, gives you his personal attention. He listens to you and is understanding of your needs. There is no long …

I had a great experience here. My computer seemed completely dead to me, and I found out later that the hard drive had crashed. Jim replaced the hard drive and recovered ALL of my data. This was a very close call and the customer service was excellent and quick! Also very fairly priced. I spent much less than I anticipated.

I needed a new computer. Jim spent a lot of time with me over the phone making recommendations and finding out what my needs were. I brought the computer to him to transfer over my old info. He was prompt and incredibly helpful. I know I can call him whenever I have any questions and he is always happy to help!

I have used PC Solutions for many years for all my computer problems. They are excellent. Prompt to return calls or come to my home. Diagnose problems quickly. Friendly, trustworthy, professional. Always fair price. Highly recommended.

Jim (owner) helped get my computer back in working order and gave me some great advice and tools to keep it healthy. His pricing is fair and his willingness to help after I got my computer home was outstanding.

This guy helped me remotely with a multi-drive storage issue. He did well, was reasonable with his charges, and was very helpful and courteous all around. I would definitely go to him again if needed.

Jim replaced a hard drive for me on a Sunday afternoon at his office, which was simply awesome. Great service with great hospitality. Many thanks.

Jon B.

I was needing a diagnosis of my PC in a pinch, and Jim took my call and was willing for me to meet at his home rather than office. He quickly diagnosed and found a solution. Thanks Jim.

Called with an uncommon issue without remote access. Jim was kind enough to trouble shoot and provide insight with potential fixes.

Fair and quick work....This was without a doubt the best experience I have had with PC businesses. Jim was responsive and fixed my computer. I would recommend him if you have computer issues and you need help...He was definitely a lifesaver for me.

Jim at PC Solutions was great to work with! I was able to get my laptop repaired and virus free within 24 hours. Jim was very accommodating to my schedule and made it easy to drop-off & pick-up. I will be referring him to my friends & family and will return with future computer needs! Thanks!

My hard drive crashed, this guy was able to replace the drive and recover my files. He also switched out the graphic card for me while he had it open. The price was fair and he was really quick. It took about a day and a half from drop off …

JIM SAVED ME MONEY...TWICE!!! Jim was honest and easy to work with. He spoke to me in layman's terms when I didn't understand something. He was able to instructed me over the phone on some simple things to check instead of taking …

PC Solutions did a great job fixing my computer. The minute I called, they were able to schedule a same day appointment and repaired my computer on the spot. Price was great! Thanks PC Solutions.

Jim was very helpful in pointing me in the right direction with buying a new computer, and he transferred data from my old computer to the new one, as well as added Microsoft Office and set up Antivirus protection for only $100. He helped me out on a Sunday, and he was very easy to work with/talk to. I would recommend Jim to anyone!

I called about a wd purple hard drive he didn't have one but looked up who had one in stock and even told me what isle it was on great help thanks!!!!!

Very knowledgeable and professional. I called about my PC being slow. He cleaned it up by getting rid of unnecessary files and Malware. He shared my desktop remotely, and I just watched the curser as he went to work on it. The process took …

Just got my computer back from Jim last night, and my computer is running as good as new. All of those nasty viruses I had are gone, and I know now how to prevent them. He's a great guy and he really knows what he's doing. Great prices, too!

My computer had several nasty viruses. I took my computer to Jim, and I am very satisfied with the results. Jim is is very reasonable when it comes to his prices,, and he is great at getting your computer back within 24 hours. He is …

If you need any kind of help with your computer, Jim is your guy! He has helped me out a few times and his service is excellent! He's patient, thorough and knows everything about a computer. He's the best!

I WENT TO HAVE MY COMPUTER CLEANED, UPGRADED AND SOME FILES PUT ON MY USB DRIVE. THEY DID JUST WHAT I ASKED. I HAVE NO PROBLEMS. I WILL BE GOING BACK THERE WITH ANY COMPUTERS OR IPODS OR ANYTHING ELSE I NEED TO BE FIXED. I GAVE THEM 5 STARS ALL THE WAY!!! KEEP UP THE GOOD WORK!!!

Jim is an outstanding IT person. This was my first experience with him and his company although came to me with highest approval from my students and friends that have had technical work with him.. I have FULL confidence in his …

I recommend giving a Jim a call if you're having computer problems. He was easy to get a hold of, quickly diagnosed my problem, and helped me make the most of an unfortunate situation.

I have used Jim multiple times over the last several years and he has always over-delivered. Recently while on a business trip in Chicago my hard drive went kaput. The techs out here (Geek Squad, and others) weren't very knowledgeable …

Been having issues with my laptop since I purchased it. Tried everything from doing system restore to defragmenting my disc drive. I was a walk in customer and Jim responded quickly and he wiped my laptop clean. Now it's running smoothly.

Jim was courteous, communicative, and extremely helpful in migrating my files to an external hard drive, installing a new solid state drive, and reloading my laptop with the backup data. I sincerely appreciated the flexibility of his …

I'm currently taking an online class and my computer started freezing up acting really crazy! Who got time for that? So I called Jim and he fixed it right away! What I like best is that he took time to discuss how to maintain the computer …

Jim has helped me out three different times with my computer problems. via "any desk". He is very knowledgeable and a very nice guy. I highly recommend calling him and he takes care of computer problems via telephone call. His prices are very reasonable.

I let someone use my laptop and when I got it back I was unable to get past THE BLACK SCREEN... everyone I asked about the screen was like oh man that's the hard drive :( …

Jim did a great job fixing things up. He recovered data from a bad drive and reset everything on a new drive in a short time. Improved performance and cleaned up things. Jim did a great job and really fast.

Called Jim on Friday night looking for PC repair. He replaced my hard drive within an hour and had me up and running better than before. Thanks Jim!

It was my first call to Jim at PC Solutions. He was in the middle of some repair work but said that he could deal with my problem via the Anydesk.com remote hook-up. He immediately began to make adjustment and run some cleaning operations …

I called very frustrated about my computer issues I was so lucky to get Jim he totally calmed me down and walked me through my problem with my dvd drive. I am so gracious because this type of customer service just doesn't happen these days. Thanks again PC Solution (Jim) A++++++!!!

PC Solutions was the best & fastest experience with computer repair that I've ever had. Jim's knowledge and professionalism are impressive, and I highly recommend him if you need work done on your PC. My PC was basically junk & unusable, …

Jim is a life saver. He fixed my computer for only a few hours. I'm very satisfied with the result thank you Jim.

I met Jim at a local Starbucks and we got chit chatting about anything and everything. He was very knowledgeable about computers and stood behind is work, which was very impressive. A couple of weeks after we have met, we did business …

Very helpful and very conveniently able to let me know what my issue was directly from my computer. Very friendly and personable in the process

This is to all PC owners:

Jim is the person to go to with any PC problem you may have. And in my opinion, …

PC Solutions solved our problems quickly, effectively, and at a very reasonable price. They also provided follow-up support that was above and beyond. Thanks for the help!

Quick and efficient service. Computer works flawlessly now. I highly reccomend Jim to fix any computer.

I highly recommend Jim/PC Solutions. He checked out my PC on short notice over a weekend. While the computer was beyond saving, he recovered all my data at a reasonable cost. He also recommended a great new laptop.

My wife told me her laptop finally crashed. So started looking for repair shop on Sunday . Found PC repair and called. talked to Jim and after less than 2 minutes on the phone the computer is back up and running. Thank you so much Jim. Happy wife Happy life. Ty again.

After 6 months of annoying pop-ups my computer finally crashed. I spent a week without a computer fearing the hassle of finding someone, the diagnosis, and the cost of repairs. On a Sunday I started researching computer repair. I called PC …

I call Jim on a Saturday and was surprised when he answer but he was able to help me out with my crashed laptop even after work hours.

Jim saved my week! I had my hard drive fail on Saturday Morning, within 2 hours of getting it over to Jim I had a new hard drive and everything was working better than before. Even if you have a minor problem with your computer you should call Jim first he is just a good honest guy that does great work.

thanks for everything Jim my computer is great !!!! I was frustrated for a whole week I'm glad I called. Zandra Carr